Web Africa ADSL general feedback

Mike Hoxbig said:
Yeah it's Friday, almost beer drinking time, let's keep the work stuff for next week :D

Not sure what they did yesterday, but it's been fine today. Thanks Jeff :)
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LOL! Now fingers crossed that things run nice and smoothly on Monday ;)

On a side note quickly, when loading up sites you guys say they don't load properly hey?
I'm on 3G atm :( Patiently waiting for Telkom to install my line at the new spot - do the sites look like this? Thought it was weird that the issues came through what you're reporting, on 3G too.

http://jeffrey.za.net/images/css.tiff
 
@waJeff

ok played D3 from 9pm till 5am this morning

9pm to 00 am i was getting 480 ms to 800 ms

Just after 00:30 i saw green and ping was at 290 ms

Just after 2:00 am was sub 220 and i checked often lowest was 180 ms that is what we want WA please.
On telkom account ping at 240-310 ms any time of the day never checked after 12 if it made a difference...
 
HavocXphere said:
Do you by chance have the DNS set manually on that PC?
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Nope, DNS is automatically assigned.

mrlgm007 said:
@waJeff

ok played D3 from 9pm till 5am this morning

9pm to 00 am i was getting 480 ms to 800 ms

Just after 00:30 i saw green and ping was at 290 ms

Just after 2:00 am was sub 220 and i checked often lowest was 180 ms that is what we want WA please.
On telkom account ping at 240-310 ms any time of the day never checked after 12 if it made a difference...
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The latency issues should be sorted on D3. More feedback here http://forums.webafrica.co.za/showt...-slow-FRUSTRATED?p=65657&viewfull=1#post65657
 
Does anyone else have email problems if you host with Webafrica ? I suddenly got mails marked as unread that just popped into my mail 5min ago that I have read on the 17 of this month and I can not recieve any new mails. I'm having so much problems with my domain at Webafrica!!!
 
Fayera said:
Does anyone else have email problems if you host with Webafrica ? I suddenly got mails marked as unread that just popped into my mail 5min ago that I have read on the 17 of this month and I can not recieve any new mails. I'm having so much problems with my domain at Webafrica!!!
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Can you please drop me a PM with your account details and any relevant ticket ref#'s so I can have this followed up on for you :)
 
grim said:
Out of curiosity, what was causing the issue?
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Because D3 is still a new game the ports and protocols can be seen as "unknown", in return - increasing latency.
Once we implemented a fix for this, which we could only do with some testing and seeing live data come through our network, we saw an improvement in latency.
 
WAJeff said:
Because D3 is still a new game the ports and protocols can be seen as "unknown", in return - increasing latency.
Once we implemented a fix for this, which we could only do with some testing and seeing live data come through our network, we saw an improvement in latency.
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image-5D97_4FBA50EC.jpg


1600+ ms what is happening...
 
WAJeff said:
Because D3 is still a new game the ports and protocols can be seen as "unknown", in return - increasing latency.
Once we implemented a fix for this, which we could only do with some testing and seeing live data come through our network, we saw an improvement in latency.
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mrlgm007 said:
image-5D97_4FBA50EC.jpg


1600+ ms what is happening...
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D3 is overloaded. All servers gives issues both in the States and in Europe. On mweb I get 213ms when it is good, but normally it ends up in 400-500ms for NA and EU. Asia is even worse. So I'd bet that issue is not local but at blizzard itself...
 
Pr⊕phet said:
D3 is overloaded. All servers gives issues both in the States and in Europe. On mweb I get 213ms when it is good, but normally it ends up in 400-500ms for NA and EU. Asia is even worse. So I'd bet that issue is not local but at blizzard itself...
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Then why do i get sub 350 ms on saix / telkom internet account mmm?

speed test is full speed on both wa and saix just d3 on WA again is above 900 ms ..
 
No doubt some of it is the EU servers being overloaded, but this afternoon I was trying to play D3 on WebAfrica and was seeing latency up at 1000+ msec, and with freezes for a few seconds at a time after which everything would suddenly catch up.

I switched routing for just Diablo 3 to go over an Afrihost prepaid account, and everything was great and back down to a consistent 200 msec.
 
Looks like things are getting worse :confused:

My NNTP is running at a full 2.7kB/s on a 4 meg line, RedAfrica package. I understand that NNTP is not prioritised, but in the past I could at least download something after 17h00. More often than not running at full line speed, or at least close to it. Very frustrating indeed.
 
MFour said:
Looks like things are getting worse :confused:

My NNTP is running at a full 2.7kB/s on a 4 meg line, RedAfrica package. I understand that NNTP is not prioritised, but in the past I could at least download something after 17h00. More often than not running at full line speed, or at least close to it. Very frustrating indeed.
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Can you drop me a PM with your account details so I can have a look at this for you.
 
WAJeff said:
Can you drop me a PM with your account details so I can have a look at this for you.
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Thanks for the response Jeff.

Unfortunately I don't have my account detail at work. The good news though is that it picked up again about an hour after posting, not quite as fast as normal, approx 70% of line speed. Must have just been a bit of heavy congestion or something. I'll keep an eye on it, and if it happens again I'll open a support ticket and take it from there. I don't really download much out of DL Plus hours, but on the odd occasion that I do, it is very frustrating if nothing happens.

I'll keep you posted.
 
MFour said:
Thanks for the response Jeff.

Unfortunately I don't have my account detail at work. The good news though is that it picked up again about an hour after posting, not quite as fast as normal, approx 70% of line speed. Must have just been a bit of heavy congestion or something. I'll keep an eye on it, and if it happens again I'll open a support ticket and take it from there. I don't really download much out of DL Plus hours, but on the odd occasion that I do, it is very frustrating if nothing happens.

I'll keep you posted.
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Any feedback for me?
 
MFour said:
Apologies Jeff, no I have not tried again. I'll make a point of giving it a go tonight and post some feedback.

Thanks for asking!
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No worries :) When you do test it out, drop me a PM with the results and your account details, will have things checked out for you.
 
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