Web Africa's new ADSL pricing revealed

:) ... just know I am quoting directly from an account manager

I would just like to say everyone knocking WA, and even though I have never ever dealt with them, I can see where WA are coming from. They need to keep their business sustainable, end of. Like I have said previously, how AF keep offering these way off prices is beyond me. I wish them both kudo's to their product and wish them well. The only question I would present to you guys is what if this was your business, and what profitable margin would you rather keep alive? Would you mind losing say 1/2 a mill to gain clients in the hope of they maybe top up and then make an extra 3 or 5 bucks or keep a team that you know gels alright and maybe lose that clientele which is say at best 10% of us myBB users?

in all fairness how can you comment if you have no experience with them? Thats like saying you are comfortable with gay sex without trying it.
This goes far and beyond the initial disgusting price reduction web africa introduced, and then the fact that users on this forum are insulted by web africa employees and management.
Go read all 54 pages, and the 5 responses from web africa in between these pages and tell me you sing the same tune.
 
in all fairness how can you comment if you have no experience with them? Thats like saying you are comfortable with gay sex without trying it.
This goes far and beyond the initial disgusting price reduction web africa introduced, and then the fact that users on this forum are insulted by web africa employees and management.
Go read all 54 pages, and the 5 responses from web africa in between these pages and tell me you sing the same tune.

I read all of the posts and I didn't see one instance where WA management or staff insulted forum members. I did, on the other hand, see lots of posts where the management and staff of WA were insulted by forum members.
 
I read all of the posts and I didn't see one instance where WA management or staff insulted forum members. I did, on the other hand, see lots of posts where the management and staff of WA were insulted by forum members.
This is true. And some of the comments have been really childish. Granted I singled out Krayon, But only about his statement on the Spar vs Woolworths niche market statement which really peeved me off, because no matter which way I read it. It still seems like it was a big F you finger saying we were no longer needed. Waroop responded back late that night saying it was misinterpreted, but we haven't seen s single WA staff member back since. (guess they really did all get the emails telling them to back off and pull back and until further notice).

The MWEB mommy daddy days are over. Its an over saturated market, one that is changing quickly. MWEB thought that its learning thing was helping kids, Its the Moms and Dads who are learning as well, and are no longer as gullible as people make them out to be. This one account things is also BS. Who cares now days. Its not like I have to drive to telkom, then to WA, then to afrihost, etc. Its all deducted automatically off a credit card or a debit order, and I don't even have to leave my chair to set it up

They need to keep their business sustainable, end of. L
...
..
The only question I would present to you guys is what if this was your business, and what profitable margin would you rather keep alive? Would you mind losing say 1/2 a mill to gain clients in the hope of they maybe top up and then make an extra 3 or 5 bucks or keep a team that you know gels alright and maybe lose that clientele which is say at best 10% of us myBB users?
Nobody is denying the business aspect, if you filter out all the BS and insults you'll see its been said about 50 times already. I was actually still defending them until the "spar" thing

From their new pricing structure, it seems like +/- R44.54 is the lowest WA is prepared to go for normal shaped international. This price of course means they are still making a profit or they would not of put it up. So why then then R1 :sick: decrease in pre-paid BW? Its not like the old days were people would buy a 3 gig account and rape telkom for 60 gigs a month on the account. Pre-paid cuts off when its finished.

I would of been HAPPY with R60, and VERY happy with R50 on prepaid. Though I doubt that will ever happen because as has been discussed before, its not viable for a business.



For my personal use only, I buy 3-4 gigs a month internationa,l 1 gig unshaped, and 30-40 gigs local.

Focusing only on the international:
That cost me R210-R280 a month.
With the new pricing structure I now make a massive R3-4 saving a month.

However, if I move to Afrihost it will now cost me R117 -R156 a month
That's a R93 - R124 saving.

Nobody in their right minds would think that's right.

Lets just say for example that R44 is the lowest WA would go as seen from the pricing.
They are making a R25 profit on the prepaid accounts.
If 10% of myBB people move their business as you said, that's about 8000 people.
So 8000 * R25 = R200 000.00 they are losing PER GIG!
If people topped that up 3-4 times a month, that's R800k to a million profit gone a month.

If they only make a R10 profit on the prepaid accounts instead of the R25, I would more than likely keep my prepaid business with WA, But I cant deny the saving from moving.
As I also said in my first post. I have never minded paying a premium for WA's service and also a premium on the prepaid accounts. Using the above, R54 seems fairto me. And its not a thing of "oh... but then we only make R10 per gig off of you.." Right now, R80 0000 a month PROFIT. is better than a R200 000 loss per gig if all the users move.

Moneywise it just doesn't make sense to stay with WA prepaid right now. Since I am prepaid, and no longer their niche market, I guess its time to move on, as much as that really does sadden me, I have to look at the bottom line.
 
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in all fairness how can you comment if you have no experience with them? Thats like saying you are comfortable with gay sex without trying it.
This goes far and beyond the initial disgusting price reduction web africa introduced, and then the fact that users on this forum are insulted by web africa employees and management.
Go read all 54 pages, and the 5 responses from web africa in between these pages and tell me you sing the same tune.

lol you so have an agenda in this thread / forum, don't you?
 
I read all of the posts and I didn't see one instance where WA management or staff insulted forum members. I did, on the other hand, see lots of posts where the management and staff of WA were insulted by forum members.

+1
 
This is true. And some of the comments have been really childish. Granted I singled out Krayon, But only about his statement on the Spar vs Woolworths niche market statement which really peeved me off, because no matter which way I read it. It still seems like it was a big F you finger saying we were no longer needed. Waroop responded back late that night saying it was misinterpreted, but we haven't seen s single WA staff member back since. (guess they really did all get the emails telling them to back off and pull back and until further notice).

The MWEB mommy daddy days are over. Its an over saturated market, one that is changing quickly. MWEB thought that its learning thing was helping kids, Its the Moms and Dads who are learning as well, and are no longer as gullible as people make them out to be. This one account things is also BS. Who cares now days. Its not like I have to drive to telkom, then to WA, then to afrihost, etc. Its all deducted automatically off a credit card or a debit order, and I don't even have to leave my chair to set it up

Nobody is denying the business aspect, if you filter out all the BS and insults you'll see its been said about 50 times already. I was actually still defending them until the "spar" thing

From their new pricing structure, it seems like +/- R44.54 is the lowest WA is prepared to go for normal shaped international. This price of course means they are still making a profit or they would not of put it up. So why then then R1 :sick: decrease in pre-paid BW? Its not like the old days were people would buy a 3 gig account and rape telkom for 60 gigs a month on the account. Pre-paid cuts off when its finished.

I would of been HAPPY with R60, and VERY happy with R50 on prepaid. Though I doubt that will ever happen because as has been discussed before, its not viable for a business.



For my personal use only, I buy 3-4 gigs a month internationa,l 1 gig unshaped, and 30-40 gigs local.

Focusing only on the international:
That cost me R210-R280 a month.
With the new pricing structure I now make a massive R3-4 saving a month.

However, if I move to Afrihost it will now cost me R117 -R156 a month
That's a R93 - R124 saving.

Nobody in their right minds would think that's right.

Lets just say for example that R44 is the lowest WA would go as seen from the pricing.
They are making a R25 profit on the prepaid accounts.
If 10% of myBB people move their business as you said, that's about 8000 people.
So 8000 * R25 = R200 000.00 they are losing PER GIG!
If people topped that up 3-4 times a month, that's R800k to a million profit gone a month.

If they only make a R10 profit on the prepaid accounts instead of the R25, I would more than likely keep my prepaid business with WA, But I cant deny the saving from moving.
As I also said in my first post. I have never minded paying a premium for WA's service and also a premium on the prepaid accounts. Using the above, R54 seems fairto me. And its not a thing of "oh... but then we only make R10 per gig off of you.." Right now, R80 0000 a month PROFIT. is better than a R200 000 loss per gig if all the users move.

Moneywise it just doesn't make sense to stay with WA prepaid right now. Since I am prepaid, and no longer their niche market, I guess its time to move on, as much as that really does sadden me, I have to look at the bottom line.

You'd think their marketing department would know that by now? It's really REALLY a shame when companies think "Oh well we'll just make our product with a nice % profit, because there's not much volume going out, we will lose money", where in fact the opposite is true (proven by Afrihost), the less your profit margin the more volume you sell the more profit you make.
 
I used to use 2-3gb/month prepaid at WA. ie. it cost me R140/210/month.
Afrihost = 5gb/R145 and I still use 2-3gb but at least now my cost is fixed and if I want to download something that's 2gb I can and it won't cost me R140.
 
I must disagree. It makes no sense to sell a product at a loss. It is impossible for afrihost to keep doing that. They must be making a profit.

+1, wool in front of our eyes...i don't think they pay per GB they pay for line speed and can thus oversell their bandwidth.
I can do 30 GB on a 4 MB line uncapped in a day So if they have a 4 MB line they have 30*31days=930GB's they can sell = R27900 theoretically.
You can bet they have more than a 4 MB line :)
not to mention the unused GB's that people let go each and every month end.
 
Moving all my clients to ACCESS at the end of the month...just waiting for them tor reply to my mail..
 
@ entrepr, all you need to do is contact our sales department: [email protected] and they will walk you through the process, very little is required from your side. This process is completely seamless yes :)

E-mailed as per your suggestion and they didn't walk me through any process or respond to any of my specific questions !! I just got a url saying 'order now' which I obviously won't do whilst I still have unanswered queries!
 
+1, wool in front of our eyes...i don't think they pay per GB they pay for line speed and can thus oversell their bandwidth.
I can do 30 GB on a 4 MB line uncapped in a day So if they have a 4 MB line they have 30*31days=930GB's they can sell = R27900 theoretically.
You can bet they have more than a 4 MB line :)
not to mention the unused GB's that people let go each and every month end.

International pipe access is charged on a Mbps/s basis. Local is charged on a data transfer in GB basis.
 
Can some1 answer me this question by how much did the sat3 price drop when Seacom came online?(in percentage)
 
No, WA don't have their heads buried in the sand, they are now completely AFK. I can't say that I am surprised with the back lash everywhere!!!

The latest excuse for our disappointment - the build-up to the price adjustment got hyped (wonder who did that?) I remember specific phone conversations I had with them in September last year, after I complained to them that Telkom had adjusted its cap, which in essence was a drop in price, I also questioned the free local only that telkom offer once your blended bandwidth is up. I was told to be patient a price adjustment is on the cards for maybe a month or 2 and I won't be disappointed. Needless to say, it did not come and I was disappointed, so much so that I moved my personal and business DSL accounts from WA to Afrihost shortly after they came out with the R29 per gig.

I understand people might feel that WA are getting more flack than they deserve, but they put themselves into this position. They have lied and been deceitful, maybe not in the forums, but certainly in their direct dealings with customers.

They have incurred costs involved with the FreeZone and Steam servers (where are they with this one??), which will benefit a handful of their customers!!! and they are basically saying "someone has to pay for this and it might as well be you!", when I dared to question this on the blogs, Richard Smuts posted a response that was later edited to remove this line which I got in the email "We consider the matter resolved, and if you wish to persist with this conversation in this manner/tone it will not be entertained further.". So I phoned him and during that conversation he told me that they prefer that customers like me go elsewhere. Now when I am treated like this after bringing them customers as an affiliate, or as a reseller (hosting packages), as a business (hosting and DSL) and as a consumer (DSL), I have been insulted! Resellers must have cringed when they saw this pricing, especially after buying into the lies and hype and passing it on to their customers!!! They have been made to look like fools to their customers. I take exception to this, and will make it known to as many people as I can, just like when I told people how good WA when I was a fan, something that helped them to build their company. Now I take every little bit of time I can to spread the word - Avoid WA at all costs, move away as soon as you can.

They have turned their backs on their resellers (where is the adjusted traffic and space allocation for resellers)
They have not delivered on the hype around the price adjustment.
They have disappeared from the forums regarding the new pricing, on their own site and MyBB.

WA have insulted us, they have insulted the intelligence of the tech-savvy community!
 
Have you considered contacting WebAfrica directly? Instead of hoping for some reply on a public forum?

I was hoping to get a reply publicly, for the benefit, of, well, the public. I have seen at least 1 WA rep active on a thread not related WA today, so they're definitely around.

I guess if I do not get a response by the end of the day I'll have to enter private communication with them.

~~Na-iem
 
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