Web sQuad ISP - Feedback Thread #2

Mzezman said:
Anyone getting packet loss on Openserve?

View attachment 1787989

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 69 | 69 | 0 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 32 | 32 | 22 | 4 | 4 | 5 | 4 |
| 100.99.198.5 - 73 | 18 | 5 | 0 | 4 | 6 | 5 |
| 160.119.224.92 - 34 | 30 | 20 | 4 | 4 | 5 | 5 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 40 | 28 | 17 | 4 | 4 | 5 | 4 |
| 196-60-9-113.ixp.joburg - 35 | 29 | 19 | 6 | 7 | 9 | 7 |
| 172.253.65.179 - 33 | 31 | 21 | 4 | 5 | 10 | 5 |
| 192.178.86.205 - 40 | 28 | 17 | 4 | 5 | 18 | 5 |
| dns.google - 35 | 29 | 19 | 4 | 4 | 5 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 40 | 40 | 1 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 34 | 18 | 12 | 4 | 4 | 6 | 5 |
| 100.99.198.5 - 24 | 21 | 16 | 4 | 4 | 6 | 4 |
| 160.119.224.92 - 34 | 18 | 12 | 4 | 4 | 6 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 29 | 21 | 15 | 4 | 4 | 5 | 5 |
| 196-60-9-182.ixp.joburg - 47 | 15 | 8 | 4 | 4 | 5 | 5 |
| router.jnb.woodynet.net - 16 | 25 | 21 | 4 | 5 | 7 | 6 |
| dns9.quad9.net - 54 | 13 | 6 | 4 | 4 | 5 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 1787990
Click to expand...
Mzezman said:
And yes i have restarted my ONT and router to see if it settles but no luck
Click to expand...
Mzezman said:
Seems to be hard down now - ticket logged
Click to expand...
Not seeing any general issues, and the hard down is definitely a sign it was localised. I see the team is already on top of your ticket, with Openserve, it should be a speedy resolution
 
websquadza said:
Not seeing any general issues, and the hard down is definitely a sign it was localised. I see the team is already on top of your ticket, with Openserve, it should be a speedy resolution
Click to expand...
Yeah seems to have cleared up now - will keep monitoring

1736881581728.png


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 47 | 47 | 0 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 47 | 47 | 4 | 4 | 22 | 4 |
| 100.99.198.5 - 0 | 47 | 47 | 4 | 5 | 22 | 5 |
| 160.119.224.92 - 0 | 47 | 47 | 4 | 5 | 22 | 5 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 0 | 47 | 47 | 4 | 5 | 22 | 4 |
| 196-60-9-113.ixp.joburg - 0 | 47 | 47 | 6 | 7 | 22 | 6 |
| 172.253.65.181 - 0 | 47 | 47 | 5 | 5 | 8 | 6 |
| 172.253.72.21 - 6 | 39 | 37 | 4 | 5 | 22 | 5 |
| dns.google - 0 | 47 | 47 | 4 | 5 | 22 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Quad9 is still looking a bit messy but in general its much better than before - have updated the ticket as well

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 95 | 95 | 0 | 1 | 4 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| 100.99.198.5 - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| 160.119.224.92 - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 92 | 91 | 4 | 4 | 7 | 4 |
| 196-60-9-182.ixp.joburg - 0 | 95 | 95 | 4 | 5 | 29 | 4 |
| router.jnb.woodynet.net - 0 | 95 | 95 | 4 | 5 | 35 | 5 |
| dns9.quad9.net - 3 | 88 | 86 | 4 | 5 | 15 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

1736881956239.png
 
Mzezman said:
Quad9 is still looking a bit messy but in general its much better than before - have updated the ticket as well

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 95 | 95 | 0 | 1 | 4 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| 100.99.198.5 - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| 160.119.224.92 - 0 | 95 | 95 | 4 | 4 | 17 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 92 | 91 | 4 | 4 | 7 | 4 |
| 196-60-9-182.ixp.joburg - 0 | 95 | 95 | 4 | 5 | 29 | 4 |
| router.jnb.woodynet.net - 0 | 95 | 95 | 4 | 5 | 35 | 5 |
| dns9.quad9.net - 3 | 88 | 86 | 4 | 5 | 15 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 1788007
Click to expand...
Will look into this a little, we are reaching PCH via peering (hops 6 and 7) lossless, so I imagine this is more of some sort of rate limiting rather than PL
 
@websquadza - Seeing some (minor) packetloss on the Openserve circuit from hop 160.119.224.92 - consistent to quad9 and cloudflare. Seeing anything your end?
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 60 | 60 | 0 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 60 | 60 | 4 | 4 | 13 | 4 |
| 100.99.198.5 - 0 | 60 | 60 | 4 | 4 | 5 | 4 |
| 160.119.224.92 - 4 | 52 | 50 | 4 | 4 | 18 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 56 | 55 | 4 | 4 | 18 | 5 |
| 196-60-9-182.ixp.joburg - 7 | 48 | 45 | 4 | 5 | 21 | 4 |
| router.jnb.woodynet.net - 7 | 48 | 45 | 4 | 11 | 35 | 4 |
| dns9.quad9.net - 7 | 48 | 45 | 4 | 5 | 21 | 4 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 55 | 55 | 1 | 1 | 7 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 55 | 55 | 4 | 4 | 10 | 4 |
| 100.99.198.5 - 0 | 55 | 55 | 4 | 4 | 10 | 4 |
| 160.119.224.92 - 2 | 51 | 50 | 4 | 4 | 8 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 51 | 50 | 4 | 4 | 6 | 4 |
| cloudflare.ixp.joburg - 4 | 51 | 49 | 4 | 6 | 35 | 5 |
| 197.234.240.21 - 7 | 48 | 45 | 4 | 6 | 22 | 5 |
| one.one.one.one - 7 | 48 | 45 | 4 | 4 | 6 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Mzezman said:
@websquadza - Seeing some (minor) packetloss on the Openserve circuit from hop 160.119.224.92 - consistent to quad9 and cloudflare. Seeing anything your end?
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 60 | 60 | 0 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 60 | 60 | 4 | 4 | 13 | 4 |
| 100.99.198.5 - 0 | 60 | 60 | 4 | 4 | 5 | 4 |
| 160.119.224.92 - 4 | 52 | 50 | 4 | 4 | 18 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 56 | 55 | 4 | 4 | 18 | 5 |
| 196-60-9-182.ixp.joburg - 7 | 48 | 45 | 4 | 5 | 21 | 4 |
| router.jnb.woodynet.net - 7 | 48 | 45 | 4 | 11 | 35 | 4 |
| dns9.quad9.net - 7 | 48 | 45 | 4 | 5 | 21 | 4 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 55 | 55 | 1 | 1 | 7 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 0 | 55 | 55 | 4 | 4 | 10 | 4 |
| 100.99.198.5 - 0 | 55 | 55 | 4 | 4 | 10 | 4 |
| 160.119.224.92 - 2 | 51 | 50 | 4 | 4 | 8 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 2 | 51 | 50 | 4 | 4 | 6 | 4 |
| cloudflare.ixp.joburg - 4 | 51 | 49 | 4 | 6 | 35 | 5 |
| 197.234.240.21 - 7 | 48 | 45 | 4 | 6 | 22 | 5 |
| one.one.one.one - 7 | 48 | 45 | 4 | 4 | 6 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...
Evening, sorry for the late response here. Is this still an issue on your side? I see one of our PEs had a small processor spike this afternoon, investigating what caused it. But looking clear from our side now.
 
websquadza said:
Evening, sorry for the late response here. Is this still an issue on your side? I see one of our PEs had a small processor spike this afternoon, investigating what caused it. But looking clear from our side now.
Click to expand...
Yeah seems to be resolved - there is still SOME loss but its not impactful
 
Any known issues on vumatel for Nothcliff? My connection died about 10 mins ago
 
Evening,

Just querying, its most likely a just me issue, but getting random packet drops tonight
1739300500791.png
 
BouncyNinja said:
Yeah, even Netflix crapped itself for a bit
Click to expand...
daelm said:
Same. Been a week or so, but more noticeable tonight.
Click to expand...
Mzezman said:
Checked on my end to google as well and had about 2% avg loss over the last 3hrs
Click to expand...

Evening all. Apologies for the late update. There was a short issue just after 8 this evening affecting a large number of peers on NAP. It seems a peer leaked some routes to the peering route servers, which in turn caused some issues as traffic flooded throughout the exchange. It was quickly resolved, but things took a little while to stabilise.

unrelated to the above, we suspect to have isolated the cause of the small amount of loss, and a fix is in the works
 
GoneWithTheWindows said:
Seeing some packet loss and its quite annoying - Just me? @websquadza

View attachment 1795761
Click to expand...
We are seeing the same, the issue is the fix requires slightly lower traffic volumes to remain non-impacting, and hands on a teraco, as this is the result of an errored port bundle (one of the bundle ports is throwing errors). Our team is planning on a fix later this evening.
 
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