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Question of the Day: You can time travel for 24 hours to any location - do you choose past or future?
Sign up with GoogleWeb sQuad ISP - Feedback Thread #2
- Thread starter websquadza
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hi, yea for about 30min, (~19h30 to ~19h55) ; but it's back now ?
daelm
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Yeah, back now
What region and FNO you on? we're looking into what may have caused this issue. @daelm Vuma trenched JHB if I remember correctly?
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yip, JHB, Vuma. (think the POP is linksfield)
Hi, I think it's worth mentioning; I logged the ticket for the minor ~30min outage, when closing the ticket, the support engineer acknowledged that the issue was on their end. In comparison to the more "popular" ISPs , the support engineers are not even aware of the issues, and usually rattle off 101 generic troubleshooting steps for the customer to perform before actually investigating themselves. thank you websquad, I hope you continue with this level of support.
tm458
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Sent you a PM, hoping you could take a look @websquadza
I’m down in Boksburg vuma trenched
BouncyNinja
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BouncyNinja
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Logged a call for what it’s worth
Morning all, this should be resolved now.
It looks like a small change early this morning led to the IP pool you all share not being accepted correctly. Vumatel advertise the IP allocations we provide them back to us, using a protocol called BGP. This means that for every region on Vuma's trenched network, there is a subnet allocated, eg. 10.0.0.1/24, and we need to learn this from them, and ensure it's routable. Unfortunately your area's prefix wasn't correctly installed on our end after some changes on our side. Thank you for your patience and understanding here.
Morning, I'm asking the team to look at this and will revert asap.
BouncyNinja
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tm458
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Thanks, awaiting your reply
Hi,
Is there something wrong with the looking glass?
Whenever I try, says "awaiting for instructions" ?
Is there something wrong with the looking glass?
Web Squad Connect AS328137 - Looking Glass
lg.as328137.net
Whenever I try, says "awaiting for instructions" ?
Apologies for the delay here. New looking glass platform being deployed- will be up sometime next week with some pretty cool functionality.
Hi @websquadza, just following up on the IPv6 issue? Any updates?
@websquadza are there gremlins in the network or is one of the CDNs having issues again? Everything is sooooo slow today, taking like 2 minutes to open a channel in slack, X takes like 5 minutes to load, etc