Ah it’s not just me, makes me feel better
Morning all. Apologies I was offline last night and it seems I missed all the fun here. This was part of a Vumatel change control and network improvements:
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Web sQuad ISP - Feedback Thread #2
- Thread starter websquadza
- Start date
Thank you for this feedback, it's great to hear he's enjoying it!
PaulGherkin
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Its a pleasure. All I ask is one thing please.
Please DO NOT go down the whole corporate road like the others. Please, please please keep it this way. I understand company growth is inevitable but it if seems headed that way, talk to us
PaulGherkin
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Also, another thing @websquadza
Apple stuff is working properly for a change. At least when I install apps they install quickly via WiFi on the FTTH. Vox was throttling that and have been for years, because so many times updates to apps would fail or hang.
Apple stuff is working properly for a change. At least when I install apps they install quickly via WiFi on the FTTH. Vox was throttling that and have been for years, because so many times updates to apps would fail or hang.
What would help in this case is also to update the network status on your website. The status on your website was all green and good, hence coming here.
BouncyNinja
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PaulGherkin
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I had to do some work last night involving my cloud storage.
This is all I am going to say @websquadza :
This is all I am going to say @websquadza :
BouncyNinja
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and yet websquad never comes up on the mybb reviews / rate your isp as an option
Damn you are glazing it up thick...
Mzezman
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He has found his happy place…. Perhaps he didn’t know how bad it was with his ex until now
DStvNothingOn
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High maintenance, the question is does he need support when enter the wifi password on a new device.
He has found his happy place…. Perhaps he didn’t know how bad it was with his ex until now
PaulGherkin
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Perhaps you folks don't know what it's like to have real problems and your ISP keeps telling you the router is faulty. Or what it is like to deal with helpdesk orcs who don't even know what a router really is and/or what it does. Or dealing with said helpdesk orc that loses the plot completely and goes blank at the mere mention of PPPoE.He has found his happy place…. Perhaps he didn’t know how bad it was with his ex until now
But at the same time have the BLOODY CHEEK to try and debit your account before you get paid, and/or have the BLOODY CHEEK to send you disconnection threats the day your employer pays you one day late for some reason.
We are working on a way to stitch together the fragmented information supplied by FNOs in a more concise, automated and intelligible way. At this point, some FNOs publish [selectively] on their portals (so behind a login and a few clicks), some on their sites, some send e-mails and some send smoke signals, some just deny any issue at all. We need to manually update these fragmented inputs into something usable. I do agree, this needs to be improved on and we are actively working on a tool that can manage this better.
Seacom? you're hurting my feelings
That said, I understand your concern here. While every effort is made to update our status and this forum, particularly during Web sQuad related issues and provide updates, the lack of FNO transparency means that it is easy to look at an FNO's status page (which usually looks completely different (green) to the one presented to ISPs behind portals), and believe the issue is ISP side. This entire forum is full of people asking if their issue is ISP or FNO related due to this very lack of transparency. My (personal) opinion is that the first step to simplicity would be moving FNOs to a common fault reporting standard (and something more 2024 friendly, like webhooks, APIs or even 2000s RSS feeds- anything will do frankly) - but this is a conversation for another day.
PaulGherkin
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@websquadza I believe the lack of FNO transparency is by design. They came up with that clever scheme to avoid the customer completely because as I've seen in the past they will cut corners on performance. It's the classic shareholders deal. They can intentionally degrade their network to save money and the shareholders smile but the customers get ignored and have to take it on the chin.
Getting them to a common reporting standard, which is in principle a simple thing to do will be a monumental task and without legislation it will be a simple cop-out for them. I cannot speak for other FISPs as I have no experience with them but what I can state is that Octotel has been very bad with this in the past, and in very poor taste with a horrendous bad attitude, however I think they've been given a couple of p03sklappe on social media in the recent past and have decided to work with the end users instead of against them. It is now possible to talk to them at least via their web site.
I have done a fair bit to educate myself on the workings of GPON, and someone out there has hacked into that ONT (the DASAN H665) and from that a lot of interesting info has been gleaned. From a security point of view the H665 that Octotel deploys is vulnerable to hardware attack: it runs Linux and the bash is exposed on a serial port which can be accessed via a commodity USB-to-serial cable. There's no real password protection on that apparently.
But I digress. What you propose can be done, and it's hell of a interesting but yes, they will all say NO unless forced to comply by legislation.
Getting them to a common reporting standard, which is in principle a simple thing to do will be a monumental task and without legislation it will be a simple cop-out for them. I cannot speak for other FISPs as I have no experience with them but what I can state is that Octotel has been very bad with this in the past, and in very poor taste with a horrendous bad attitude, however I think they've been given a couple of p03sklappe on social media in the recent past and have decided to work with the end users instead of against them. It is now possible to talk to them at least via their web site.
I have done a fair bit to educate myself on the workings of GPON, and someone out there has hacked into that ONT (the DASAN H665) and from that a lot of interesting info has been gleaned. From a security point of view the H665 that Octotel deploys is vulnerable to hardware attack: it runs Linux and the bash is exposed on a serial port which can be accessed via a commodity USB-to-serial cable. There's no real password protection on that apparently.
But I digress. What you propose can be done, and it's hell of a interesting but yes, they will all say NO unless forced to comply by legislation.
Mzezman
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Which sites? i can check on my end as well
Can't really say because it's random sites. when I do google search for example and then some sites will just not load until I refresh it a few times. Busy testing on my pc at home (cool ideas/openserve)
Mzezman
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Which DNS do you use? Seeing SOME increase in latency to some of the providers - OS / Websquad Garsfontein
