Web sQuad ISP - Feedback Thread #2

Morning, is this still ongoing? Have you logged a fault? Let me see if we can get some information here.
Morning! Sorted. Seems like it was an openserve thing.

Screenshot-2026-05-30-09-05-30-06-46636d2786c302145b95fb4ccadc8f13.jpg
 
Absolutely absurd... Sorry

View Ticket #422372

If I knew I was going to be forced to use CGNAT, I would have moved to a different ISP instead of upgrading a service and giving you more money. Not a happy camper right now. I've had -nothing- bad to say about WebSquad, ever, in the what 8 odd years that I've used you as my ISP.... This, is absurd.

Even *with* the "L2TP tunnel" (which will not give 1Gbps due to overhead), IP now changes on every single reconnect. I've had 1 IP for 8+ years since I've signed up with you.

Even your own IPv6, is now broken and does not work....
 
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Absolutely absurd... Sorry

View Ticket #422372

If I knew I was going to be forced to use CGNAT, I would have moved to a different ISP instead of upgrading a service and giving you more money. Not a happy camper right now. I've had -nothing- bad to say about WebSquad, ever, in the what 8 odd years that I've used you as my ISP.... This, is absurd.

Even *with* the "L2TP tunnel" (which will not give 1Gbps due to overhead), IP now changes on every single reconnect. I've had 1 IP for 8+ years since I've signed up with you.

Even your own IPv6, is now broken and does not work....
Howdy, will reach out. First things first, we still allocate public IPs (dynamic or static). There is no reason why you can't have a static IP via the L2TP, which has been tested extensively and runs at 1 Gbps+ without issue. VX has jumbo frame support, so overhead is not an issue. v6 is now native to the L2TP, further simplifying your setup. Alternatively we have a 1:1 NAT option and the 6:4 tunnel which you currently use.

Regarding the need to go L2TP. VX (Vumatel Trenched) reserves and wastes a large segment of public IPs across their 6 or so master nodes in CPT, similar to how Openserve's IPC used to. The DHCP platform is also incredibly rigid, not allowing for concurrent use of different pools - this means inactive pools churn IPs, and an inability to effectively optimise pool usage across nodes. So the issue comes down to sensible allocation of a limited resource, to ensure you still get a public IP, or wasting resources indefinitely while a poorly designed platform struggles to keep up with the realities of open access networks. Native IPv6 has also only been rolled out for 1 ISP, 6 years after it was promised. VX is not the only FNO on our network, but likes to believe it is. The CGNAT allocation via VX is just to establish a L3 underlay path for the L2TP to connect. From there, you're on a public.
 
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Howdy, will reach out. First things first, we still allocate public IPs (dynamic or static). There is no reason why you can't have a static IP via the L2TP, which has been tested extensively and runs at 1 Gbps+ without issue. VX has jumbo frame support, so overhead is not an issue. v6 is now native to the L2TP, further simplifying your setup. Alternatively we have a 1:1 NAT option and the 6:4 tunnel which you currently use.

Regarding the need to go L2TP. VX (Vumatel Trenched) reserves and wastes a large segment of public IPs across their 6 or so master nodes in CPT, similar to how Openserve's IPC used to. The DHCP platform is also incredibly rigid, not allowing for concurrent use of different pools - this means inactive pools churn IPs, and an inability to effectively optimise pool usage across nodes. So the issue comes down to sensible allocation of a limited resource, to ensure you still get a public IP, or wasting resources indefinitely while a poorly designed platform struggles to keep up with the realities of open access networks. Native IPv6 has also only been rolled out for 1 ISP, 6 years after it was promised. VX is not the only FNO on our network, but likes to believe it is. The CGNAT allocation via VX is just to establish a L3 underlay path for the L2TP to connect. From there, you're on a public.
Surely there would be overhead on the L2tp if your router port is only 1Gb - so its 1Gb ethernet into ONT plus L2Tp overhead means you will lose some bandwidth to tunnel? I mean if the layer2 is 10gb (or 2.5) - sure then u can get there.
 
Surely there would be overhead on the L2tp if your router port is only 1Gb - so its 1Gb ethernet into ONT plus L2Tp overhead means you will lose some bandwidth to tunnel? I mean if the layer2 is 10gb (or 2.5) - sure then u can get there.
VX is active ethernet and runs jumbo frame, so your L2TP session establishes at a full 1540 bytes (router supporting), delivering a full 1500 byte payload client side. No issues saturating the line at that speed and the overhead is contained by the larger packet.

PPPOE on a 1500 byte ethernet frame has an 8/20 byte pppoe header, payload 1492/1480 bytes. So in theory, PPPOE has a larger overhead here.

Openserve use something similar on their LNS network, stripping the PPPOE, encapsulating in L2TP and delivering a 1548 byte frame to the ISP. Once the L2TP layer is stripped, we receive the original 1492/1480 PPPOE payload.

So for VX, router supporting, we get a full frame 1500 byte client payload, or worst case 1460 (2.6% header which is incrementally more than a PPPOE).
 
VX is active ethernet and runs jumbo frame, so your L2TP session establishes at a full 1540 bytes (router supporting), delivering a full 1500 byte payload client side. No issues saturating the line at that speed and the overhead is contained by the larger packet.

PPPOE on a 1500 byte ethernet frame has an 8/20 byte pppoe header, payload 1492/1480 bytes. So in theory, PPPOE has a larger overhead here.

Openserve use something similar on their LNS network, stripping the PPPOE, encapsulating in L2TP and delivering a 1548 byte frame to the ISP. Once the L2TP layer is stripped, we receive the original 1492/1480 PPPOE payload.

So for VX, router supporting, we get a full frame 1500 byte client payload, or worst case 1460 (2.6% header which is incrementally more than a PPPOE).
Would u need to turn jumbo frames on on the router if you are running your own or on the ONT
 
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