Web sQuad ISP - Feedback Thread #2

@websquadza I don't like this L2TP tunnel for my static IP neh.

I had Claude help me diagnose it, and he says it's you guys :D
Some useful feedback from my end:
- Direct over Vuma I get about 1 Gbps down, through the tunnel about 290, and upload is 210 either way. (using fast.com)
- No router (as a reminder, MikroTik CCR1009-8G-1S-1S+) core went above about 37% during the tunneled test, and the tunnel work was spread across all of them.
- 1540-byte packets reach their tunnel server unfragmented, so the tunnel can carry full 1500-byte packets.

Seeing a drop off in speed when using the tunnel vs leaving it disabled, over NNTP too
 
Guys, Youtube/Google services are still a nightmare, 2 weeks now. Work fine on other ISPs
 
@websquadza I don't like this L2TP tunnel for my static IP neh.

I had Claude help me diagnose it, and he says it's you guys :D
Some useful feedback from my end:
- Direct over Vuma I get about 1 Gbps down, through the tunnel about 290, and upload is 210 either way. (using fast.com)
- No router (as a reminder, MikroTik CCR1009-8G-1S-1S+) core went above about 37% during the tunneled test, and the tunnel work was spread across all of them.
- 1540-byte packets reach their tunnel server unfragmented, so the tunnel can carry full 1500-byte packets.

Seeing a drop off in speed when using the tunnel vs leaving it disabled, over NNTP too
Howdy

You by any chance have an arm based mik to compare against? CCR-1x tile processor has some weird internal bottlenecks (even when showing low usage). We saw similar when terminating Openserve LNS connections (the whole Openserve network is L2TP) on 1072 and 1036s. It’s definitely not a protocol / overhead issue. However you have a decent box, that just doesn’t like L2TP. For comparison a dual core arm box gives you between 450 and 500M and quad core will max out 1G with ease (they usually have faster clocks). I’m glad to hear you’re using the jumbo frame to get full frame on the LNS.

Drop me a PM so I can get your details.
 
Usenet server available yet?
Unfortunately not on the cards at the moment. Not for lack of wanting. Rather, at the moment, we don't have the capacity to maintain a platform we don't really know enough about, reliably and consistently. There are a number of usenet providers with a local presence, and with the ability to support their platforms.
 
Im getting really bad packet loss over night when using battlenet, Here is the IP and stats below.

Request timed out.
Reply from 37.244.28.101: bytes=32 time=222ms TTL=47
Request timed out.

Ping statistics for 37.244.28.101:
Packets: Sent = 106, Received = 93, Lost = 13 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 222ms, Maximum = 229ms, Average = 222ms

Basically cannot use it like this.

Same server when connected to my VPN on Neotels network is flawless.

Reply from 37.244.28.101: bytes=32 time=183ms TTL=51
Reply from 37.244.28.101: bytes=32 time=182ms TTL=51

Ping statistics for 37.244.28.101:
Packets: Sent = 111, Received = 111, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 181ms, Maximum = 336ms, Average = 210ms

Yes i know its probably taking a different route etc but i dont want to have to connect to a VPN to make something work that should just be working normally. Please advise.
 
Seeing super high latency on openserve - youtube is buffering as well which never happens

1791912632490.png

1791912653523.png
 
Im getting really bad packet loss over night when using battlenet, Here is the IP and stats below.

Request timed out.
Reply from 37.244.28.101: bytes=32 time=222ms TTL=47
Request timed out.

Ping statistics for 37.244.28.101:
Packets: Sent = 106, Received = 93, Lost = 13 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 222ms, Maximum = 229ms, Average = 222ms

Basically cannot use it like this.

Same server when connected to my VPN on Neotels network is flawless.

Reply from 37.244.28.101: bytes=32 time=183ms TTL=51
Reply from 37.244.28.101: bytes=32 time=182ms TTL=51

Ping statistics for 37.244.28.101:
Packets: Sent = 111, Received = 111, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 181ms, Maximum = 336ms, Average = 210ms

Yes i know its probably taking a different route etc but i dont want to have to connect to a VPN to make something work that should just be working normally. Please advise.
We picked up an upstream transit issue, which we've escalated with the vendor. We've dropped them since this morning. Please confirm if things are looking better.
 
We picked up an upstream transit issue, which we've escalated with the vendor. We've dropped them since this morning. Please confirm if things are looking better.
Got a bit more latency but no more packet loss.

Ping statistics for 37.244.28.101:
Packets: Sent = 107, Received = 107, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 226ms, Maximum = 368ms, Average = 326ms
 
Got a bit more latency but no more packet loss.

Ping statistics for 37.244.28.101:
Packets: Sent = 107, Received = 107, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 226ms, Maximum = 368ms, Average = 326ms
What region are you in? testing from JHB, I'm seeing 163ms to 37.244.28.101, which is the highest we should see. Do you have an MTR?
 
Im JHB based,

Tracert below. Thanx

Tracing route to 37.244.28.101 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 100.101.230.2
3 2 ms 2 ms 2 ms 100.99.198.5
4 3 ms 3 ms 2 ms 160.119.224.6
5 3 ms 2 ms 2 ms 160.119.224.3
6 3 ms 3 ms 2 ms 160.119.224.54
7 18 ms 18 ms 18 ms 160.119.232.183
8 19 ms 19 ms 19 ms 63-222-113-24.static.as3491.net [63.222.113.24]
9 357 ms 353 ms 294 ms Hun0-0-0-1.br01.ldn01.as3491.net [63.218.12.46]
10 158 ms 159 ms 158 ms ae19.edge17.lon1.sp.lumen.tech [4.68.110.41]
11 337 ms 349 ms 341 ms ae2.3204.edge7.ams1.neo.colt.net [171.75.9.210]
12 274 ms 298 ms 310 ms blizzard-en.edge7.amsterdam1.level3.net [212.72.41.90]
13 220 ms 217 ms 220 ms ae2-br04-eqam3.as57976.net [137.221.78.182]
14 330 ms 342 ms 325 ms et-0-0-1-br02-eqam3.as57976.net [137.221.65.176]
15 164 ms 164 ms 164 ms et-0-0-1-pe04-eqam3.as57976.net [137.221.78.69]
16 280 ms 277 ms 310 ms ams-eqam3-ia-bons-04.as57976.net [137.221.66.47]
17 * * * Request timed out.
18 326 ms 321 ms 313 ms 37.244.28.101
 
Im JHB based,

Tracert below. Thanx

Tracing route to 37.244.28.101 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 100.101.230.2
3 2 ms 2 ms 2 ms 100.99.198.5
4 3 ms 3 ms 2 ms 160.119.224.6
5 3 ms 2 ms 2 ms 160.119.224.3
6 3 ms 3 ms 2 ms 160.119.224.54
7 18 ms 18 ms 18 ms 160.119.232.183
8 19 ms 19 ms 19 ms 63-222-113-24.static.as3491.net [63.222.113.24]
9 357 ms 353 ms 294 ms Hun0-0-0-1.br01.ldn01.as3491.net [63.218.12.46]
10 158 ms 159 ms 158 ms ae19.edge17.lon1.sp.lumen.tech [4.68.110.41]
11 337 ms 349 ms 341 ms ae2.3204.edge7.ams1.neo.colt.net [171.75.9.210]
12 274 ms 298 ms 310 ms blizzard-en.edge7.amsterdam1.level3.net [212.72.41.90]
13 220 ms 217 ms 220 ms ae2-br04-eqam3.as57976.net [137.221.78.182]
14 330 ms 342 ms 325 ms et-0-0-1-br02-eqam3.as57976.net [137.221.65.176]
15 164 ms 164 ms 164 ms et-0-0-1-pe04-eqam3.as57976.net [137.221.78.69]
16 280 ms 277 ms 310 ms ams-eqam3-ia-bons-04.as57976.net [137.221.66.47]
17 * * * Request timed out.
18 326 ms 321 ms 313 ms 37.244.28.101
can you drop me a pm with your account, need to see what IP you're assigned, so we can investigate your prefix.
 
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