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This all seems to start at your first hop to your router (48.7% PL between your PC and router). Everything ok on your LAN there? Drop a ticket if you need assistance getting this sorted.
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Web Squad ISP
- Thread starter Gazed416
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An update here. It seems that there was a failure on a particular path to London which resulted in this flap.
Octotrash disconnects happening again today. Have updated ticket.
Code:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 17 | 17 | 0 | 0 | 0 | 0 |
| core.as-01.cp1.za.ws.net.za - 60 | 5 | 2 | 0 | 0 | 0 | 0 |
| 100.99.197.1 - 60 | 5 | 2 | 0 | 1 | 1 | 1 |
| core.pe-xe-ix01.cp1.za.ws.net.za - 60 | 5 | 2 | 0 | 1 | 1 | 1 |
| cloudflare.ixp.capetown - 60 | 5 | 2 | 0 | 1 | 2 | 1 |
| one.one.one.one - 60 | 5 | 2 | 0 | 1 | 1 | 1 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited:
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- Mar 26, 2018
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Apologies for the late response here. Looks like very bad packet loss on your line. Not seeing this to other clients in the area, so seems quite isolated. Will report on feedback.
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Edit: L2 team have confirmed some maintenance on the Rondebosch node at the moment; stems from last month's big break
Thanks, I saw they posted an announcement that they were doing maintenance in Rondebosch this morning from 1am to 5am, but I got the impression that was finished. Seems like every maintenance makes things worse, I wouldn't trust Octotel to maintain a piece of string these days.
No feedback from the world's worst fibre provider today @websquadza ? It's worse than ever.
Code:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 22 | 22 | 0 | 0 | 0 | 0 |
| core.as-01.cp1.za.ws.net.za - 80 | 5 | 1 | 0 | 0 | 0 | 0 |
| 100.99.197.1 - 80 | 5 | 1 | 0 | 3 | 3 | 3 |
| core.pe-ge-inx.jnb.za.ws.net.za - 80 | 5 | 1 | 0 | 17 | 17 | 17 |
| 196.223.14.16 - 80 | 5 | 1 | 0 | 18 | 18 | 18 |
| 9.9.9.9 - 80 | 5 | 1 | 0 | 17 | 17 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider- Joined
- Mar 26, 2018
- Messages
- 3,322
Nothing on official comms from Octotel support, ticket is still being "investigated". In the meanwhile, we've reached out to one of the L2 engineers directly to try get some answers here...
@websquadza Any updates from Vuma regarding the OLT issues on my line?
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We’ve got a meeting with the area manager on Monday. Will update you once this has happened.
Am I the only one affected by this? Is it the Octotel installation in our building? Do we need to have Octotel come out to take a look? Surely if it affects everyone serviced by the Rondebosch node, there would be a ton of people experiencing this nonsense?
Literally a bit over 5 minutes later. HTF am I meant to use the internet like this? It's been WEEKS - can this not be run up the totem pole at Octotel @websquadza ?
@websquadza This seems to be far too regular to be coincidental? Almost exactly the same time periods apart?
Last edited:
CrypticZA
Expert Member
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- Sep 21, 2019
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Octotel scheduled emergency maintenance this morning from 1am to 5am clearly they still busy/ they broke something I saw this post on rocketnet rss feed
CrypticZA
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Rondebosch
Our engineers will be performing pon port maintenance in the node which will result in certain customers in the area to lose connectivity for 5mins. No more than 30 customers will lose connectivity at a time.
The maintenance is to alleviate any potential areas of concern, to ensure all connections are in spec for all customers to experience a solid stable connection.
Please see dates and time of the maintenance schedule below:
Date: Friday , 27th August 2021
Start time: 01:00am - 05:00am
Duration: 5 hours
The maintenance is schedule to alleviate all out of spec connections in the following area: Harfield Village - core 2 fibre infrastructure