Web Squad ISP

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Google just dropped entirely, couldn't open Gmail or Youtube and international speed is at 5 megs vs. 500 line
 
Zodiak said:
Google just dropped entirely, couldn't open Gmail or Youtube and international speed is at 5 megs vs. 500 line
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Google peering sessions at NAP dropped. Seeing a number of ISPs commenting the same on the ZANOG group, seems to be a widespread Google issue. Traffic routing via alternate paths now
 
Good Evening,
We are experiencing multiple outages on our network in the following areas,
Edleen, Birchleigh South, Terenure, Van Riebeeck Park, Aston Manor, Norkem, Birch Acres, Birchleigh North, Vuma Village, Kempton Park, Serengeti, Hospital View, Pomona, Norkem, Kaalfontein, Tembisa, Chloorkop.Our technicians are currently attending to the outage, and updates will follow as we receive them.
We thank you for your patience during this time.
Regards,
The Vuma Team

22Vanquish22 said:
Hi @websquadza,
My entire connection is down ?(Kempton Park vuma trench)

Edit:

Ticket ref: #481835
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Vuma down, trenched. Srings area.
ONT flashing green after router reset.
On my cellphone to report incident.

Was working a moment ago.

Back again. Fiberonline
 
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HowTo said:
Vuma down, trenched. Srings area.
ONT flashing green after router reset.
On my cellphone to report incident.

Was working a moment ago.

Back again. Fiberonline
Click to expand...
ours has been up and down for the last hour,

currently off again
 
Seems it's my turn for Vuma issues :D

I bypassed the CPE and got a couple and some spare fibre to plug directly into the SFP port, lo and behold Vuma are having issues again...

1680774731049.png
and here's where it all started as usual:

1680774860567.png
what on earth is a fcs error?
1680774828875.png
 
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Is this a Vumatel thing or are all fibre providers having this many issues? Do we have alternative options while remaining with the same ISP?
 
Should be back online again, seems it's related to loadshedding as usual....

Edited as it's not related to loadshedding...
 

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Diesal said:
Should be back online again, seems it's related to loadshedding as usual....

Edited as it's not related to loadshedding...
Click to expand...
Tokolosk said:
Well back down and it's not load shedding...
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These power issues in the area have been going for much longer than we're used to with Vuma. I'll ask the team to reach out to a SDM to see what the story is.
 
Diesal said:
Seems it's my turn for Vuma issues :D

I bypassed the CPE and got a couple and some spare fibre to plug directly into the SFP port, lo and behold Vuma are having issues again...

View attachment 1504329
and here's where it all started as usual:

View attachment 1504333
what on earth is a fcs error?
View attachment 1504331
Click to expand...
FCS is an interface error. Wondering if youre not seeing the same issue we've seen in parts of JHB with the sfp optics getting old and damaged. Drop me a PM with your details, will see if we can order a replacement for you. Getting Vuma to change these is a bit of a mission.
 
Tokolosk said:
Is this a Vumatel thing or are all fibre providers having this many issues? Do we have alternative options while remaining with the same ISP?
Click to expand...
I'm not sure if there's overbuild in your area and a second FNO. We can get the team to check?
 
websquadza said:
FCS is an interface error. Wondering if youre not seeing the same issue we've seen in parts of JHB with the sfp optics getting old and damaged. Drop me a PM with your details, will see if we can order a replacement for you. Getting Vuma to change these is a bit of a mission.
Click to expand...
Awesome, I'll keep monitoring on my end will keep you updated, since this seems to be related to the ongoing ticket I have open around Vuma's issues.
#571662
 
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