Web Squad ISP

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Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   15 |   15 |    0 |    0 |    0 |    0 |
|                         160.119.238.105 -   34 |    6 |    4 |    1 |    1 |    1 |    1 |
|             core.cr-01.cp1.za.ws.net.za -   34 |    6 |    4 |    0 |    0 |    1 |    1 |
|           165-69-148-197.as37497.za.net -   34 |    6 |    4 |   22 |   22 |   23 |   22 |
|             1-71-148-197.as37497.za.net -   34 |    6 |    4 |   19 |   19 |   20 |   19 |
|     41-79-249-245.static.pccwglobal.net -   34 |    6 |    4 |   20 |   20 |   21 |   20 |
| HundredGE0-3-0-0.br02.frf06.pccwbtn.net -   34 |    6 |    4 |  194 |  194 |  195 |  195 |
|                   No response from host -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
|                      unknown.Level3.net -   34 |    6 |    4 |  196 |  196 |  197 |  196 |
|        xe-5-1.edge4.enf.lon5.coreix.net -   34 |    6 |    4 |  196 |  196 |  197 |  196 |
|        85.13.221.178.reverse.coreix.net -   34 |    6 |    4 |  195 |  196 |  197 |  196 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

These seem to start on the first hop from your router again. Octotel.. We’re not the only ones complaining about their Rondebosch network at the moment- thanks for your patience, I know these dropouts are infuriating.

Yeah something going on, random dropouts today, had about 3/4 so far, unsure exactly what dies, will try get some info too. @websquadza something going on?

You’re also Octotel correct? Area?
 
@websquadza

- Haven't received an invoice yet?
- Moving at the end of the month is there a way to have my account moved to the new premises with no downtime if there is already working vumatel fibre installed?

Thanks for the heads up. Let accounts know to follow up in the morning. And for your move, I’ve left our SDM a note to follow up with regards to your FSAN query.

To make the move as seamless as possible, is there any way to get the current tenant to ask their ISP to release the line a little early? I’m not sure how your move is planned? Is there a day or two between the occupancy? The reason I ask is that the first is a Sunday and Vumatel need to manually process all migrations- so I imagine this being a bit of an issue. But if we can process it on the Friday (ie line released on Thursday midnight), we’re good. Your SDM will explain the process here.
 
Yeah. This weekend has been an "interesting" weekend. Any word bout WACS.
 
These seem to start on the first hop from your router again. Octotel.. We’re not the only ones complaining about their Rondebosch network at the moment- thanks for your patience, I know these dropouts are infuriating.



You’re also Octotel correct? Area?
Sorry only just saw this, yeah Octotel, Southern Subs, CPT.
Actually didn't have any more issues after I posted this yesterday, but it does seem to happen pretty frequently. I'll try capture it when it happens again.
 
Sorry only just saw this, yeah Octotel, Southern Subs, CPT.
Actually didn't have any more issues after I posted this yesterday, but it does seem to happen pretty frequently. I'll try capture it when it happens again.

Thanks, can you please be more specific about area? We see this on one VLAN (area) particularly - want to ensure it's the same issue.
 
Octotel is the worst it's ever been at the moment.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   30 |   30 |    0 |    0 |    0 |    0 |
|                         160.119.238.105 -   46 |   11 |    6 |    0 |    0 |    1 |    0 |
|             core.cr-01.cp1.za.ws.net.za -   46 |   11 |    6 |    0 |    0 |    1 |    0 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -   46 |   11 |    6 |    0 |    0 |    1 |    1 |
|                 cloudflare.ixp.capetown -   46 |   11 |    6 |    1 |    1 |    2 |    2 |
|                         one.one.one.one -   46 |   11 |    6 |    0 |    0 |    2 |    1 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Any chance you could whup someone upside the head over there @websquadza ?
 
Now the PL is gone, but my profile appears to be 20/2 again?

 
Aaaaaaand it's back. Round and round we go. I don't know how they run a business over there.
 
Last few days have seen latency to CT from PE go down from 20-30ms to 9-12ms

On Openserve
 
Guys, it's awful tonight, getting up to 70% packet loss in Call of Duty MW.... Things are just not great over the last few days

Been monitoring from your router (running MTRs) for the past 10 mins and 0 packet loss.. 70% is a high number, sounds more like the link is down altogether at that point. Think this might be CSGO?
 
Octotel is the worst it's ever been at the moment.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   30 |   30 |    0 |    0 |    0 |    0 |
|                         160.119.238.105 -   46 |   11 |    6 |    0 |    0 |    1 |    0 |
|             core.cr-01.cp1.za.ws.net.za -   46 |   11 |    6 |    0 |    0 |    1 |    0 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -   46 |   11 |    6 |    0 |    0 |    1 |    1 |
|                 cloudflare.ixp.capetown -   46 |   11 |    6 |    1 |    1 |    2 |    2 |
|                         one.one.one.one -   46 |   11 |    6 |    0 |    0 |    2 |    1 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Any chance you could whup someone upside the head over there @websquadza ?
I have counted 166 outages in the past week on one octotel link. Add a few snotklappe from me as well. ;)
 
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