Web Squad ISP

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@websquadza Mentioned this issue in regards to my OVH dedi in Gravelines, but it's also happening on Discord to Rotterdam in the Netherlands.

NTVwU9e.png
We’ve picked up on a few paths that aren’t routing correctly since our one upstream brought up SACS bound US capacity. We’re working with them to iron out these wrinkles. Will bring this up with them. Please keep sharing IPs and updates. Really excited to get this sorted and have these paths in production.
 
We’ve picked up on a few paths that aren’t routing correctly since our one upstream brought up SACS bound US capacity. We’re working with them to iron out these wrinkles. Will bring this up with them. Please keep sharing IPs and updates. Really excited to get this sorted and have these paths in production.
You guys running SACS and SAFE now?
 
Will update our MFN pricing tomorrow as well as officially announce 500 and 1G options (oops).
i assume you guys will announce by the end of this business day or monday if there's some sort of delay right?
 
R1198 for a symmetrical 500mbps line? what kind of sorcery is that?
Yep. We do have a 500M and 1G package on MFN. Existing clients will receive a free speed upgrade on 1 May and new clients can already apply for the new speed denominations.
 
Hey @websquadza could you please look at ticket #193819 again? It's getting a bit annoying now :(

Still very low for 500/250. At this point I might as well cancel my OS line and request a Metrofibre install for the existing TP as it'll probably be cheaper (from what I've seen so far) for the same speed and hopefully work better.

WebSquad:
13064825521.png


Afrihost:
13064832478.png


WebAfrica:
13064839113.png
 
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Hey @websquadza could you please look at ticket #193819 again? It's getting a bit annoying now :(

Still very low for 500/250. At this point I might as well cancel my OS line and request a Metrofibre install for the existing TP as it'll probably be cheaper (from what I've seen so far) for the same speed and hopefully work better.

WebSquad:
13064825521.png


Afrihost:
13064832478.png


WebAfrica:
13064839113.png
Thanks for your patience here, I'm told we're almost there. I'll ask the team to give you an update here. Just a quick summary, the proposed changes with OS have been folded up into a larger task we will complete on our end (two birds one stone). Everything is in place for this change (save for some delays on the OS side), we are just co-ordinating with various parties to streamline the changes. I'll make sure the team keep you in the loop.
 
Will our 300Mbps links wil be upgraded to 500Mbps or 1Gbps? :unsure:
300 is being done away with, 500 is the next hop. 1G is a new service, isolated to specific areas and MDUs (still to be communicated by MFN) during launch phase (they want to assess the impact on their network before extending this)
 
Thanks for your patience here, I'm told we're almost there. I'll ask the team to give you an update here. Just a quick summary, the proposed changes with OS have been folded up into a larger task we will complete on our end (two birds one stone). Everything is in place for this change (save for some delays on the OS side), we are just co-ordinating with various parties to streamline the changes. I'll make sure the team keep you in the loop.
I've responded to the ticket.
 
View Ticket #862214 Not the brightest, upstream ISP seems to be the problem.........yet i am asked to provide traces for local when there are no local issues
 
300 is being done away with, 500 is the next hop. 1G is a new service, isolated to specific areas and MDUs (still to be communicated by MFN) during launch phase (they want to assess the impact on their network before extending this)
That's interesting. I assume areas with newer rollouts were probably equipped with these speed upgrades in mind?
 
View Ticket #862214 Not the brightest, upstream ISP seems to be the problem.........yet i am asked to provide traces for local when there are no local issues
Nothing showing upstream issues on your reverse MTR from blizzard to you. 0% loss to the hop before your router- so there are no upstream / network issues from those results. However, ICMP on your router is disabled, so your MTR can’t show us if there is packet loss on the last mile (which, for now, is the only place it could be). So we need you to run a normal MTR from your side out- and seeing as you already eliminated upstream issues with your MTR, a local MTR should show loss on the forward trace.
 
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Trying to play some rocket league... apparently i'm connecting to EU via New York?

Tracing route to hosted-by.i3d.net [109.200.205.45]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.3.1
2 2 ms 2 ms 2 ms core.bng-xe-02.jb1.za.wecom.net.za [160.119.230.1]
3 2 ms 2 ms 2 ms 100.99.198.1
4 2 ms 2 ms 2 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
5 3 ms 4 ms 3 ms 165-65-148-197.as37497.za.net [197.148.65.165]
6 18 ms 19 ms 19 ms 82-71-148-197.as37497.za.net [197.148.71.82]
7 208 ms 207 ms 218 ms core1-newyork1-te2-2.net.start.ca [198.32.160.101]
8 247 ms 225 ms 209 ms usewr1-rt001i.i3d.net [109.200.218.32]
9 275 ms 274 ms 275 ms gblon1-rt001i.i3d.net [109.200.218.188]
10 284 ms 279 ms 283 ms nlrtm1-rt001i.i3d.net [109.200.218.228]
11 283 ms 280 ms 280 ms hosted-by.i3d.net [109.200.205.45]
 
Trying to play some rocket league... apparently i'm connecting to EU via New York?

Tracing route to hosted-by.i3d.net [109.200.205.45]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.3.1
2 2 ms 2 ms 2 ms core.bng-xe-02.jb1.za.wecom.net.za [160.119.230.1]
3 2 ms 2 ms 2 ms 100.99.198.1
4 2 ms 2 ms 2 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
5 3 ms 4 ms 3 ms 165-65-148-197.as37497.za.net [197.148.65.165]
6 18 ms 19 ms 19 ms 82-71-148-197.as37497.za.net [197.148.71.82]
7 208 ms 207 ms 218 ms core1-newyork1-te2-2.net.start.ca [198.32.160.101]
8 247 ms 225 ms 209 ms usewr1-rt001i.i3d.net [109.200.218.32]
9 275 ms 274 ms 275 ms gblon1-rt001i.i3d.net [109.200.218.188]
10 284 ms 279 ms 283 ms nlrtm1-rt001i.i3d.net [109.200.218.228]
11 283 ms 280 ms 280 ms hosted-by.i3d.net [109.200.205.45]

As per the post yesterday, we’re working with the upstream (who as added SACS capacity to the US) to iron out which paths/advertisements from NYIX are US bound and which are EU (unfortunately many peers don’t use communities to communicate this and also don’t favour the correct return paths). We’re actively passing these ASNs and IPs to them to try manually steer traffic. Thanks for the updates and we’ll use these to optimise traffic.
 
It's the Tier 2 ISP thats the problem...............what must i do, report it on your peering partners behalf, look at the trace i provided.

1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- 37.244.25.2 0.0% 10 0.7 1.2 0.6 4.4 1.1
3.|-- Blizzard 0.0% 10 0.9 0.9 0.8 1.1 0.0
4.|-- 137.221.66.32 0.0% 10 0.4 0.5 0.4 0.7 0.0
5.|-- 137.221.77.76 0.0% 10 21.9 36.7 0.9 190.0 63.5
6.|-- 137.221.77.32 0.0% 10 1.0 1.2 1.0 2.6 0.3
7.|-- et-4-0-14.edge7.Paris1.Level3.net 10.0% 10 10.3 5.1 1.1 10.3 3.7
8.|-- ae2.3210.ear4.London2.level3.net 10.0% 10 8.4 8.4 8.3 8.6 0.0
9.|-- NETWORK-PLA.ear4.London2.Level3.net 0.0% 10 8.4 8.4 8.3 8.5 0.0
10.|-- 53-71-148-197.as37497.za.net 0.0% 10 148.5 148.5 148.4 148.6 0.0
11.|-- 161-68-148-197.as37497.za.net 0.0% 10 148.5 148.5 148.4 149.0 0.0
12.|-- 166-69-148-197.as37497.za.net 0.0% 10 148.5 148.5 148.4 148.6 0.0
13.|-- core.cr-01.cp1.za.ws.net.za 0.0% 10 148.6 148.6 148.5 148.7 0.0
14.|-- as-vuma.cp-is-br-01.za.ws.net.za 0.0% 10 153.2 156.8 150.3 167.7 6.3
 
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