WebAfrica Capped ADSL

Streaming down the crapper again tonight. Don't see the use in even using the account if I need to change ISP accounts to stream when i get home from work.
 
Youtube at 240p + buffering on my 10mb line. This issue in CT is a joke. Feel sorry for all the people I recommended WA to. Seems that pretty much all ISP's follow the same pattern. One major ISP goes down the crapper, everyone jumps ship (Afrihost to WA in this case), new target ISP saturates, rinse and repeat.

Guess its time to move on.
 
My internet has also been crawling since last night. Today I am barely getting 1MB on my 10 MB line.
 
I am in Johannesburg, supposedly now back to normal.

Testing with NNTP during DL+ hours: I get one (maybe two) downloads at close to full speed, thereafter each file is downloaded at progressively slower speeds. Last night ended with an average speed of around 700KB, though it has been slower in the past week.

Three or so months back - when I first changed to 20Mb VDSL - each file came down at 2.2/2.3 MB.

OTOH Afrihost gives me a solid 2.3MB.

What I find really p*ssing is the fact that WA's executives - who should be saying something - are conspicuous by their absence, leaving their support staff - who have no real authority - to shoulder the blame.

Do WA have an active CEO any more ????

RPM perhaps it is time for an investigative article ?
 
rrh said:
I am in Johannesburg, supposedly now back to normal.

Testing with NNTP during DL+ hours: I get one (maybe two) downloads at close to full speed, thereafter each file is downloaded at progressively slower speeds. Last night ended with an average speed of around 700KB, though it has been slower in the past week.

Three or so months back - when I first changed to 20Mb VDSL - each file came down at 2.2/2.3 MB.

OTOH Afrihost gives me a solid 2.3MB.

What I find really p*ssing is the fact that WA's executives - who should be saying something - are conspicuous by their absence, leaving their support staff - who have no real authority - to shoulder the blame.

Do WA have an active CEO any more ????

RPM perhaps it is time for an investigative article ?
Click to expand...

We cannot apologise enough for the inconvenience caused and we really feel bad about this situation we've put you in.

We do admit that these network issues might have made you and some of our customers second guess us and that's totally understandable. However, we're waiting on Telkom's network upgrades to be completed and that's going to be happening very, very soon.
 
bokka1 said:
My internet has also been crawling since last night. Today I am barely getting 1MB on my 10 MB line.
Click to expand...

Hi bokka1,

Please PM me your account details so I can find out why you're getting 1Mbps on a 10Mbps line?
 
Getting 30 kbps on my 10 meg line. :(

This is ridiculous. I'm going to have to cancel my high cap account as at this rate I can't even use all of my cap.
 
Worse Speeds than Dial up!!

What is going on here Webafrica this has been going on for months now!! even when my account runs averagely as soon as it 12 with all the download plus I can barely do anything. You used to be a decent ISP but youve just followed the rest as soon as they do well. Cant handle the capacity!! why give away so much data if you cant handle it!!

was just on the line for 30 minutes and I got no response from the support. Ive created two tickets days ago with no response.

I think its time to move on, it appears no ISP in south africa can actually handle capacity. If its Telkoms fault then take them to court, but at the moment this is just day light robbery.

Seriously peeved
 
So happy I put in my cancellation request last month. Come July 1st and I'm out like apartheid.
 
Really getting crappy speeds here. Can't even play SD YouTube videos without getting buffered...on a 10mb line for crying out loud...
 
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