so in which way do the ISP manage the lines? from what i read, the ISP's have no control over the lines, so im curious to know this. Also, fair dos if the ISP takes your call, but if they have no control over the line, and tells you to call Telkom, then what?
When I had a line with WebAfrica you could do a port reset and change the sync rate from their website. So they do have some control, just no physical access to the line.