What now?

[Ceejayjay]

Since about 20 July, I've been having problems with checking my usage; even though I used the internet, the usage tracker still showed 0 usage for each day. Since Monday, our ADSL has been off. This morning, it's back on. Now, suddenly, the usage tracker shows that from 1 to 5 August, I used nearly 5 Gigs ! This is totally wrong; is there any hope of doing something about this?

 

[linkinpark]

It would help if you mentioned what isp and package you were using.

 

[BeLgaRiOn]

I'd assume it's TelkomInternet as I had the same problem.

 

[Ryder_JHB]

Similiar problems here as well, also with Telkominternet

 

[TigerTael]

I'm having the same problem. I checked yesterday and I'd used 1.5GB's of data, I checked today it seems that I have gone back in time and have only used 700MB's of data.

Did Telkom upgrade me to 'So-Fast-It-Goes-Back-In-Time ADSL'?

So slow it goes in reverse? I dunno, but god, just now I'm either going to have no cap or I'm going to be hard-capped. XD

TelkomSA 512ADSL

 

[Ceejayjay]

Thanks for the replies. I'm on 512 TelkomADSL. I'm still at 4.1 Gig for the month, which is impossible. It even shows that I UPLOADED 700Megs on two consecutive days! So if I get capped due to this, is there anything I can do?

 

[linkinpark]

put an ad in the beeld

 

[Ceejayjay]

Not the answer I was looking for, obviously. But thank you for the effort.

Any serious advice?

 

[BeLgaRiOn]

Phone TelkomInternet and log a query/fault.

 

[TigerTael]

Well, I checked my usage today and I'm on 2.7GB's. Ho-hum... tomorrow it might be 2mb's and the next day maybe 50GB's.... who knows... heh, nah, I think my 2.7gb's is accurate.

CJ, just make sure it's not a virus or anything wasting bandwidth. Other than that, you can try and log a complaint, but I don't think Telkom will care much. Also, maybe your username and password have been compromised? Time to change password?