Our Ref: D. Botha/jb/
11th April 2012
E-TOLLING – GENERAL COMMENTS
This communication is not a legal opinion in any way whatsoever and only forwarded to
yourselves for comment and for further discussion.
As you are all aware, motorist in Gauteng will be paying “toll fees” for the use of the new
upgraded Gauteng freeways, to fund the Gauteng freeway development project.
Instead of motorist being billed monthly and receiving a statement for the usage of the E-Toll
roads and which usage is linked to your motor vehicle license plate number (VLN), Sanral is
currently pushing and encouraging motorist to rather purchase an E-Tag and to register as an ETag user, or to register as a VLN user.
In return for purchasing and registering as a E-Tag user / VLN user they promise that motorists
may then qualify and be entitled to discounts, be categorized as either a E-Tag user or a
registered VLN user to be entitled to discounted tolls. Should you elect not to register with
Sanral, you will however not be entitled to any discounts or lower tariffs.
At first glace and when comparing the normal toll rates, to that of the discounted toll rates when
you elect to register, the normal and reasonable uninformed motorist would be guided only by
the discounts when signing up for registration.In#Association#with:##H.P.#Van#Nieuwenhuizen#(B.#Jur#LLB)#
After perusal of Sanral Terms & Conditions however, and which must be signed prior to
registration, you will immediately note that the advantages of registering as an E-Toll user is
very limited and comes with various onerous and one sided terms and obligations favoring only
Sanral. Many clauses in their terms and conditions are being viewed by ourselves as well as
other institutions as being either unlawful or in contravention of the Consumer Protection Act.
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