Whatsapp Pushing troubles

[macboer]

Hey cell_C

I don't think SMS is relevant to this problem...

I was under the impression that my gmail got pushed but it does not seem to work.

SO: I have NO push functionality on my phone...

My settings are correct. Please tell me HOW TO FIX THIS. Why does it work for others and not me?

I'm tying to be patient over here but I'm really struggling not to be pissed off by this.

Why would I recommend your service to anyone anymore as I've done in the past?
Please give me a reason because I can't think of any.

 

[Cell_C]

Hey cell_C

I don't think SMS is relevant to this problem...

I was under the impression that my gmail got pushed but it does not seem to work.

SO: I have NO push functionality on my phone...

My settings are correct. Please tell me HOW TO FIX THIS. Why does it work for others and not me?

I'm tying to be patient over here but I'm really struggling not to be pissed off by this.

Why would I recommend your service to anyone anymore as I've done in the past?
Please give me a reason because I can't think of any.

Good day macboer

I have tried to reproduce the issue you are having, but all work fine.
I have tried 4 different iphone 4 S all work.
Have you tried your sim card in another phone and test the push app ?
I can only think of two issue the phone or the sim.
As you said you have all correct settings.

REgards
~AM~

 

[macboer]

I'm on an iPhone4 NOT "4s"...

Will try to check if i can try in other phone.

 

[Cell_C]

I'm on an iPhone4 NOT "4s"...

Will try to check if i can try in other phone.

HI

Thanks.
Will try get a a iphone 4 today and test.

REgards
~AM~

 

[sand_man]

A while ago I had huge issues with Whatsapp push notifications on my iPhone 4 on MTN network. Even on wifi it did not work. I resolved the issue by restoring to an earlier backup via iTunes. Push wouldn't work on data or wifi and I'm pretty sure the issue was a push certificate verification issue... although don't quote me...

The problem for Macboer is I don't believe push on Whatsapp has ever worked for him over wifi or data, which is strange...

 

[Cell_C]

A while ago I had huge issues with Whatsapp push notifications on my iPhone 4 on MTN network. Even on wifi it did not work. I resolved the issue by restoring to an earlier backup via iTunes. Push wouldn't work on data or wifi and I'm pretty sure the issue was a push certificate verification issue... although don't quote me...

The problem for Macboer is I don't believe push on Whatsapp has ever worked for him over wifi or data, which is strange...

GooD day sand_man

I can agree with you on that, i to don't think its Whats app as it's working fine for me.
That would be a good suggestion to do a restore.
Just want to check the sim card as well just to rule out any possibility.

Regards
~AM~

 

[macboer]

A while ago I had huge issues with Whatsapp push notifications on my iPhone 4 on MTN network. Even on wifi it did not work. I resolved the issue by restoring to an earlier backup via iTunes. Push wouldn't work on data or wifi and I'm pretty sure the issue was a push certificate verification issue... although don't quote me...

The problem for Macboer is I don't believe push on Whatsapp has ever worked for him over wifi or data, which is strange...

On which version of ios did you restore to? I tought we didnt have to worry about verification as our iphones are factory unlocked. But i dont know much. I was on 4.3.3 not long ago and it didnt work. I thought maybe an upgrade would work but I had the same issue on ios 5.1.

Will have to check on another phone.

 

[sand_man]

On which version of ios did you restore to? I tought we didnt have to worry about verification as our iphones are factory unlocked. But i dont know much. I was on 4.3.3 not long ago and it didnt work. I thought maybe an upgrade would work but I had the same issue on ios 5.1.

Will have to check on another phone.

Think I was on 4.3.3 at the time. The issue wasn't the firmware version. Something was messed up with the app itself and restoring to a backup when all was working sorted the issue out.

What worries me is push has never worked for you either on data or wifi yet push mail is working. That suggests an issue with the app itself and not one easily resolved. Alternatively it could be something so mundane and trivial, such is the nature of electronics...

As suggested over at iPhoneza and I assume you've done it already, one would need to de-register your account with Whatsapp, uninstall the software on your phone, re-install, re-register. If you jailbroken you may wanna try the pushfix remedy too. Nothing to lose there. Oh wait, I see you on 5.1 so scrap that...

 

[macboer]

thanks.

 

[add]

@macboer when you say "pushing troubles", are the messages being delivered to your phone at all? do they get delivered when you unlock the device or only when you open whatsapp?

re gmail: have you set it up as a gmail (imap) account, or a microsoft exchange account. only the latter supports push.

 

[macboer]

@macboer when you say "pushing troubles", are the messages being delivered to your phone at all? do they get delivered when you unlock the device or only when you open whatsapp?

re gmail: have you set it up as a gmail (imap) account, or a microsoft exchange account. only the latter supports push.

Whatsapp messages are delivered once i open the app. Also a min or two after i "close" the app.

I think gmail is on exchange, the messages gets pushed to Sparrow which is my Client on the desktop.

 

[macboer]

Hey, @Cell_C

I won't be able to test the SIM in another phone. Is there any other way?

 

[Cell_C]

Hey, @Cell_C

I won't be able to test the SIM in another phone. Is there any other way?

Good Day

Can you try all the apple its left here, rested phone etc....
Tested in iphone 4 all works fine.
Or could be the sim card.
Before you go spend money on sim.

Regards
~AM~

 

[macboer]

Good Day

Can you try all the apple its left here, rested phone etc....
Tested in iphone 4 all works fine.
Or could be the sim card.
Before you go spend money on sim.

Regards
~AM~

I have absolutely no idea what you are saying.... ???

Please rephrase.

 

[agentrfr]

Good Day

Can you try all the apple its left here, rested phone etc....
Tested in iphone 4 all works fine.
Or could be the sim card.
Before you go spend money on sim.

Regards
~AM~

I have absolutely no idea what you are saying.... ???

Please rephrase.

The iphone is the problem, not the SIM card.

 

[Cell_C]

The iphone is the problem, not the SIM card.

HI

I too thinks it's the iphone,
But i know a while ago there were a few micro sims that had an issue with iphone.
Just want to check in-case he might have one of those sim cards.

Regards
~AM~

 

[sand_man]

I say it's the app...

 

[macboer]

Hi Cell_C

Would I be able to take the sim to a CellC store for a check?? Will they be able to help me?

Why would the problem lie with the phone?!

 

[ginggs]

Why would the problem lie with the phone?!

Maybe you are holding it wrong?

 

[Cell_C]

Hi Cell_C

Would I be able to take the sim to a CellC store for a check?? Will they be able to help me?

Why would the problem lie with the phone?!

HI

Could be an certificate verification issue.
Or a conflict on the phone.
That's why i wanted you to test it on a different phone.
Just to rule out.

Have you tried to restore your phone ?

Please can you try :
Restore phone try sim in another phone / or take to store to test sim in phone.
If is sim i can send you another micro sim.

Regards
~AM~