I don't believe it's about whether a thread is closed or shredded to hell & gone. It's about being consistent. There are many threads that are contentious, some even having a go at the reps, but they aren't closed as swiftly. I've even reported some myself that were clearly getting personal and insulting, only to have the situation completely ignored after days. Some are still there with someone calling me a name of some sort.
So let's devide this into two parts here. You clearly still have a problem with how the wheat was split from the chaff. All the posts from both threads are in tact. So tell me if any of the posts in the latter part add any value to the OP being assisted? If you still have an issue PM me.
Second part. Again I can't speak for all the mods, but I only get the RBP emails for the forums I look after (which is only a handful). It's impossible to read every single thread, so we rely on people reporting posts. If you've RBP's a thread and it's not getting attention, PM a mod and ask for help.
Then we all have different moderation styles and moderate different parts of the forum. Moderating "Off Topic" for example will be different to moderating "Mobile Broadband | HSPA, 3G, EDGE, GPRS". We do often discuss certain threads and have a collected weigh in on what should happen to it, but for the day-to-day stuff we operate reasonably independently within the forums we manage. I have on a couple of occasion deferred threads to other mods for input and a sanity checks, so it's not "swing the ban hammer with wild abandon attitude" all round, which I seem to be getting the impression some people think that's what a mod is all about.