Why your 24/7 downloading is a problem ?

[Crowley]

LOL, so why doesnt MWEB spell out EXACTLY what they consider to be abuse of the network? Why the state secret?

So that they can change it again in three months time.

 

[Chevron]

LOL, so why doesnt MWEB spell out EXACTLY what they consider to be abuse of the network? Why the state secret?

Because then people will start to see the limit as a target to "get their money's worth".

 

[ProfA]

Because then people will start to see the limit as a target to "get their money's worth".

So. Honesty a problem? MWEB complain about abusers but wont say exactly what abuse is, because then customers will want value for their money if they do? Really? That is the argument?

 

[Necuno]

Because then people will start to see the limit as a target to "get their money's worth".

O' really just like with these ISPs ?

ISPs that had rolling windows with clear limits: (Of course there is others who also had their limits clarified...)

• Web Africa - Limits Defined
• Axxess - Limits Defined
• Afrihost - Limits Defined
• Isat - Limits Defined
• WebNow - Limits Defined

You are talking **** and you know it.

 

[Robin Hood]

The ONLY thing that actually $issed me off...was that there NEVER was an "indication of any sort" WHEN I'll be throttled. ie., my speed didn't decline slowly as i reached my "point of being throttled"....just BOOM....0.19mbps......and THAT'S IT! NO warning signs...
(on a 4mbps line )

 

[Seriously]

Because then people will start to see the limit as a target to "get their money's worth".

What wrong with that consumer right? Still working for Mweb as MwebGuy?

 

[Electric]

At least with other ISPs you have an idea of the limits.

 

[eyc]

What`s the limits with Afrihost and Telkom ?

At least with other ISPs you have an idea of the limits.

 

[DTBA]

O' really just like with these ISPs ?

ISPs that had rolling windows with clear limits: (Of course there is others who also had their limits clarified...)

• Web Africa - Limits Defined
• Axxess - Limits Defined
• Afrihost - Limits Defined
• Isat - Limits Defined
• WebNow - Limits Defined

You are talking **** and you know it.

1 page back for the above post

 

[MickeyD]

ISPs that had rolling windows with clear limits: (Of course there is others who also had their limits clarified...)

• Web Africa - Limits Defined
• Axxess - Limits Defined
• Afrihost - Limits Defined
• Isat - Limits Defined
• WebNow - Limits Defined

The two largest ISPs are not on that list ....

 

[BigBear]

+1 on downloading only what you need... and leave the rest for the Downloading Greedy... lol
My Stats are quite average..

Month	 Data Sent (MB)	 Data Received (MB)	 Total (MB)
August, 2013	 201.30	 2197.57	 2398.87
July, 2013	 2136.12	 6929.20	 9065.32
June, 2013	 870.13	 4491.37	 5361.50
May, 2013	 4666.52	 27283.30	 31949.82
April, 2013	 14350.63	 97063.56	 111414.19
March, 2013	 15020.46	 56720.51	 71740.98
February, 2013	 33960.76	 74261.23	 108221.99
January, 2013	 5505.48	 9803.05	 15308.53
December, 2012	 20355.67	 10272.01	 30627.68
November, 2012	 28351.60	 70364.57	 98716.17
October, 2012	 508.10	 5807.12	 6315.21
September, 2012	 316.43	 5229.94	 5546.37
August, 2012	 1322.29	 15011.20	 16333.49
TOTAL	 127565.50	 385434.62	 513000.12

 

[Necuno]

The two largest ISPs are not on that list ....

Mweb tactics... Care to name them?

 

[ProfA]

What`s the limits with Afrihost and Telkom ?

Unoffically:
Telkom : 1MB = +-115GB (throttled to half speed according to my personal experience)
2MB = +-230GB
4MB = +-45GB

 

[eyc]

Thanks

Unoffically:
Telkom : 1MB = +-115GB (throttled to half speed according to my personal experience)
2MB = +-230GB
4MB = +-45GB

 

[Electric]

Unoffically:
Telkom : 1MB = +-115GB (throttled to half speed according to my personal experience)
2MB = +-230GB
4MB = +-45GB

beat me to it

 

[MickeyD]

Mweb tactics... Care to name them?

TelkomInternet and MWeb

 

[Lucas Buck]

So. Honesty a problem? MWEB complain about abusers but wont say exactly what abuse is, because then customers will want value for their money if they do? Really? That is the argument?

Yes, scary isn't it.

 

[Chevron]

So. Honesty a problem? MWEB complain about abusers but wont say exactly what abuse is, because then customers will want value for their money if they do? Really? That is the argument?

No. More like consumers don't realize how little bandwidth their money actually gets them. Contention ratios don't seem to be in most consumers vocabulary.

 

[Stripe]

Ok.

Company X has capacity for 10 people to download 24/7. It gives those 10 people internet, but they don't use it 24/7. They use about 50% of the capacity. Now Company X is still paying the full price for their reserved capacity. They decide to give another 10 people access to the internet, expecting they will also use 50%. This way they can reduce the prices for everyone, as their capacity does not change, thus their running costs stay the same (besides the little extra admin). Now these new 10 people all use the internet 24/7. They make the service bad for everyone. How do you handle this problem? The easiest way is to warn these people and slow them down, or make them pay more for unthrottled.

Now people complain and say "but tell me exactly how much I can use?", "Give me exact rules to follow so I can plan and use accordingly" etc etc. To keep internet as affordable as possible for everyone, they have to keep changing the usage allowed per person because they still only have a fixed capacity, but customer usage keeps changing. The available capacity thus determines how much you can use, but it is ever changing, and that is why you will never get fixed number, unless you want to pay a lot more. If you wan't rules to guide you, just pay more for unthrottled etc. But you buy the same as the guy on the street, and then expect to be treated the same, but you royally abuse the shared capacity.

New users come and go. Tomorrow their capacity is reached, two days from now it is 10% below capacity. Now a psossible solution to this is to adapt every persons cap according to what is available. This month you get 50gb, next month you get 40gb, the month after you get 100gb, etc. but they can't sell you a product that changes like this for many obvious reasons.


Now how about we introduce a product, where your bill at the end of the month equals the amount of gb you used? The problem is the bigger part of the population can't comprehend a gb, and thus when they see their bill suddenly doubled next month... Its begging for a PR/CR nightmare. Secondly people can hit and run, by using the internet excessively, then complain at the end of the month and refuse to pay and demand to go to another isp. The easy solution to make life so much easier for everyone, and avoid costs on PR/CR that will carry over to customers anyway. is to introduce a simple easy to understand and worry free product. Its like the iphone: There is one, and its the same everywhere. They call it uncapped, but technically its a (changing cap or unknown cap) But you can't sell internet where you tell people you will get capped at some point, we just can't tell you when. So instead of capping/cutting you off randomly, they slow you down so you can never reach that capacity. Which is ideal because you still have access all the time

So yes the conduct may not be nice, but they can improve it, but the costs will carry over onto you.

 

[MickeyD]

Ok.

Company X has capacity for 10 people to download 24/7. It gives those 10 people internet, but they don't use it 24/7. They use about 50% of the capacity.

You missed the part where Company X advertises that you can KLAP it as it is not throttled and use it to download games, watch movies, etc. to your heart's content as it is uncapped.