Why your 24/7 downloading is a problem ?

[SirFooK'nG]

I use torrents for, maybe, 5 gigs per month. Between Youtube, Netflix and Hulu my wife and I easily breach the 100GB mark every month, and that's not even streaming the highest quality feeds available. Now, I know using Netflix and Hulu locally is a bit of a... erm... grey matter, but do you think a few hours' streaming in the evenings is abusive?


I'm not sure your recollection of events is wholly accurate - I'm not bored enough to go check - but that bolded bit is important; they've subsequently been done away with.

Well that might be, I wont argue that... but they had to introduce the shaping at that time, as MWEB is doing now... If its removed, who says the same wont happen at MWEB? The big downloaders move, bandwidth opens, restriction are more relaxed... Interesting cycle....

As for streaming, I watch some youtube stuff... but not much. I don't pirate games, barely got enough time for the ones I legitimately own I suppose once we have a legit, decent streaming service for TV in SA I cant comment on bandwidth needed... Personally, my evenings reserved for online gaming at present. TV comes in second...

 

[Robin Hood]

A lot of ISP's seems to me like approaching a DOG. You first see the GOOD stuff ( the DOG/ISP with all their GOOD news ) ...then, after a while all hell breaks loose with the throttling and shapping ( fleas ).

 

[HapticSimian]

Well that might be, I wont argue that... but they had to introduce the shaping at that time, as MWEB is doing now... If its removed, who says the same wont happen at MWEB? The big downloaders move, bandwidth opens, restriction are more relaxed... Interesting cycle....

Again, the issue seems rather to be centred 'round the apparent underhanded and dismissive fashion in which these measures are being introduced, as well as MWeb's subsequent flippant interaction with customers. Keep in mind also that almost all other ISPs have implemented more effective and fair management measures; it's not so much a cycle as what is seems to be NASPERS being characteristically slow to adapt and greedy.

 

[SirFooK'nG]

Look tbh, I don't care who I use for an ISP, if I'm not happy, I leave, try another.... Month to month FTW! If I feel my service levels have degraded to an unacceptable level, or that like many have been, classified as an abuser, then bye bye, I'll spend my money elsewhere. Then it will be case of good luck in ever trying to get my business back or my endorsement of your product ever again....

EDIT: At the moment, latency is my concern... and MWEB has ever so slightly better latencies than Afrihost for CoD BO2 (assuming its because they provide the servers at their data centers). When or if Another ISP provides better ... I will move on.

 

[HapticSimian]

Look tbh, I don't care who I use for an ISP, if I'm not happy, I leave, try another.... Month to month FTW! If I feel my service levels have degraded to an unacceptable level, or that like many have been, classified as an abuser, then bye bye, I'll spend my money elsewhere. Then it will be case of good luck in ever trying to get my business back or my endorsement of your product ever again....

I think most share your sentiment. Just don't forget about your calendar month's notice if and when MWeb do eventually piss you off sufficiently enough to see you move.

 

[visrot]

Yes sir, we have the beef burger and bottomless coke on special for R35
Thank you, I'll have the beef burger special

/pays

.....

Here we go sir. Here's your chicken burger and Fanta. Unfortunately we ran out of beef and it seems our coke is flat.

That's not what I wanted. Give me my money back please I don't want this

Sorry sir can't do that, take your food and get the fsck outa here before I whip yo ass.

 

[AlphaJohn]

Yes sir, we have the beef burger and bottomless coke on special for R35
Thank you, I'll have the beef burger special

/pays

.....

Here we go sir. Here's your chicken burger and Fanta. Unfortunately we ran out of beef and it seems our coke is flat.

That's not what I wanted. Give me my money back please I don't want this

Sorry sir can't do that, take your food and get the fsck outa here before I whip yo ass.

Real world, I have had the pleasure to eat in many places in the US that had "bottomless" coke and I can tell you its not really bottomless. After the 4th cup you can already see em looking at you strangely and if you go any further you gonna get the manager come give you a talking to. In fact I had a friend that was banned from Pizza Hut because of "abuse" on Wednesdays all you can eat.

Its not abnormal when people "abuse" things to get warnings or limits put in place esp if they do it on a regular bases.

 

[SirFooK'nG]

Having just read @Paul Hjul's post here in the Boycot MWEB thread, I must say, the theory in his rationale is damn interesting... Seems to be a lot more behind the scenes...

 

[Lydon]

What I don't understand is how 3% of their customers could possibly download so much that the other 97% of customers couldn't offset the cost of the additional capacity with their subscription fees. It's obvious that MWeb simply aren't willing to invest more cash into their network and are instead trying to get rid of the "problem." Why else would they encourage people to hand over more cash in order to upgrade their speeds in the very same email that they're threatening people with speed reductions? It's an obvious attempt at improving profit margins, which is unsurprising considering that they're a company looking to make as much of a profit as possible, but it's also disappointing considering they've positioned themselves as champions of the consumer since the Free the Web initiative. Not to mention insulting, considering they seem to believe that we're all stupid and that somehow by continuing to post copy and paste replies to complaints that's going to make us believe their lies. After the "DStv hoping to crack down on pirate downloads" article a couple of months ago, it's all so obvious to those who keep up to date with news.

 

[Syphonx]

What you're not taking into account is that a good ISP tries to keep as much traffic internally as possible.

Torrents, NZBs, websites - All these things can be cached locally, and therefore use considerably less of their pipe than you would think.

Think about CDN nodes too - This is where a huge portion of content is stored, and evert CDN provider has a local source nowdays too, which is accessed through things like JINX and SAIX.

For exactly this reason, MWEB set up their local Steam server.

On a given month, you are probably doing 70% of your usage to the local datacenter, rather than to the source.

No ISP caches torrents, but the others yes although Mweb's News server is pathetic.

 

[SirFooK'nG]

No ISP caches torrents, but the others yes although Mweb's News server is pathetic.

Yip, Torrents are peer to peer... And even if they could be cached, it would open up a can of worms legally for an ISP for hosting copy written material...

 

[Robin Hood]

Yes sir, we have the beef burger and bottomless coke on special for R35
Thank you, I'll have the beef burger special

/pays

.....

Here we go sir. Here's your chicken burger and Fanta. Unfortunately we ran out of beef and it seems our coke is flat.

That's not what I wanted. Give me my money back please I don't want this

Sorry sir can't do that, take your food and get the fsck outa here before I whip yo ass.

bwhaa haa haa...SOOOOO true

 

[Robin Hood]

No ISP caches torrents, but the others yes although Mweb's News server is pathetic.

VERY true....I remember years ago, when we still had modems and Telkom had the "saix" Server Cache ( dunno if you guys could remember ). Pages were opening SUPER-fast...

 

[Robin Hood]

What I don't understand is how 3% of their customers could possibly download so much that the other 97% of customers couldn't offset the cost of the additional capacity with their subscription fees. It's obvious that MWeb simply aren't willing to invest more cash into their network and are instead trying to get rid of the "problem." Why else would they encourage people to hand over more cash in order to upgrade their speeds in the very same email that they're threatening people with speed reductions? It's an obvious attempt at improving profit margins, which is unsurprising considering that they're a company looking to make as much of a profit as possible, but it's also disappointing considering they've positioned themselves as champions of the consumer since the Free the Web initiative. Not to mention insulting, considering they seem to believe that we're all stupid and that somehow by continuing to post copy and paste replies to complaints that's going to make us believe their lies. After the "DStv hoping to crack down on pirate downloads" article a couple of months ago, it's all so obvious to those who keep up to date with news.

Not only THAT....if u put into consideration...not ALL "CAPPERS" uses their accounts to the full...WHERE does that "left over capacity" go???

a GOOD example....You can get an UNCAPPED account 4mbps for R697....and for the EXACT same amount....a CAPPED account that can download 100Gig at 10mbps. At the mo, i get throttled at 41gig at the 12th of Aug....Then i have to wait about 3 days to be UNTHROTTLED.

So, long story short....It seems with my uncapped account i get about 100Gig (if im lucky) on a 4mb UNCAPPED line, where as i can ALSO get 100gig on a CAPPED acount, but with ONE difference....i can DOWNLOAD AT 8mbps!!!
Which one would YOU choose?...the 10mbps...NO shaping....NO throttling!

PS: this is from Afrihost though and INCLUDES your ADSL-line...

 

[Chevron]

Not only THAT....if u put into consideration...not ALL "CAPPERS" uses their accounts to the full...WHERE does that "left over capacity" go???

It's called breakages and they build it into the price of the accounts. If they had to price gigs what they would cost if all gigs sold were used, they'd be more expensive.

Try inform yourself of the business models before going all keyboard warrior.

 

[Chevron]

a GOOD example....You can get an UNCAPPED account 4mbps for R697....and for the EXACT same amount....a CAPPED account that can download 100Gig at 10mbps. At the mo, i get throttled at 41gig at the 12th of Aug....Then i have to wait about 3 days to be UNTHROTTLED.

So, long story short....It seems with my uncapped account i get about 100Gig (if im lucky) on a 4mb UNCAPPED line, where as i can ALSO get 100gig on a CAPPED acount, but with ONE difference....i can DOWNLOAD AT 8mbps!!!
Which one would YOU choose?...the 10mbps...NO shaping....NO throttling!

PS: this is from Afrihost though and INCLUDES your ADSL-line...

Sounds like you need to upgrade yourself to Afrihost's business accounts. They aren't expensive and completely unshaped and unthrottled.

 

[Robin Hood]

It's called breakages and they build it into the price of the accounts. If they had to price gigs what they would cost if all gigs sold were used, they'd be more expensive.

Try inform yourself of the business models before going all keyboard warrior.

Naaa...i have seen TOO many bul****ters when it comes to isp's chevron...no offence...
everyone has a story to tell...
I'm going for the 100gig CAPPED account...had this type of accounts before...works like a dream. You DO get your "occational" hickups here and there, but thats still acceptable...

 

[Chevron]

Naaa...i have seen TOO many bul****ters when it comes to isp's chevron...no offence...
everyone has a story to tell...

I work at one. So I can tell you that's exactly how it works.

Are you 12?

 

[Robin Hood]

I work at one. So I can tell you that's exactly how it works.

Are you 12?

12?....nope....i could have been your grandfather

 

[Robin Hood]

I work at one.

mmm...maby thats why youre trying to protect yourself
..OR....you're working at a DECENT isp...