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According to the installers, the long delay in installations is due to spectrum squatting which has stuffed up their logistics & planning. Northern JHB especially around Sandton is littered with illegal wireless links using the licensed WiMAX spectrum, and while they're making progress, its not all cleared up yet (probably why the signal is so poor).I have now unfortunately been proved right.
Unfortunately those responsible for policing this are not exactly on top of their game.
Who else!ICASA?![]()
ICASA?![]()
As with any new technology, there needs to be a trial and testing phase - and so too with WiMAX. This is a brand new technology internationally and South Africa is well up there with the rest of the world in terms of progress with testing WiMAX. However, as you mentioned, there are occasions, particularly in test phase, when things don't always run smoothly. MWEB has been quite open about the issues and frustrations being experienced with WiMAX, but we are confident that, together with our trialists, we are overcoming the hurdles. Trialists on WiMAX are getting to experience a brand new Internet technology for free, and with that comes the understanding that they will help us identify the issues and frustrations, so that we can resolve them.
The one month delay in getting WiMAX installed in Johannesburg trialists’ homes was a result of interference we experienced in our allocated frequency band. ICASA kindly offered us an alternative band whereupon we incurred considerable expense in changing our base station equipment to use the new band. Hence the initial one-month delay. We informed all our Johannesburg trialists of this delay by email.
As regards signal strength, we only have four base stations operational in greater Johannesburg - Soweto, Boksburg, Sandton and Randburg - with only the latter two in Johannesburg itself. Consequently, trial coverage is patchy, cannot be guaranteed and can certainly not be compared with commercial services. Part of our trial is to determine what the coverage characteristics of WiMAX are. Trial customers are made aware of these limitations in our WiMAX Trial terms and conditions. Also bear in mind that this is not a national network yet, so there will be areas (even close to base stations) that don't get a good enough signal due to the nature of this technology.
Part of our Trial is to test and iron out problems with our installation procedure. While we’re committed to not wasting trial customers’ time, we do ask them for their patience while we’re busy with this, remembering that this service is free while we’re trialing it.
We have no doubt that WiMAX is an excellent technology and one that will provide a real alternative to the current offerings.
WiMAX Central
MWEB
...whereupon we incurred considerable expense in changing our base station equipment to use the new band
What?!?!?!?!
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