techead
Honorary Master
I thought I would share this, as I was under the impression the free upgrade allowed you to just do a fresh Windows 10 install... which is NOT the case
Please be aware that you cannot use the free upgrade offer to perform a clean install on first attempt.
You must first upgrade from the qualifying version of Windows 7 or Windows 8/8.1 (whether you do it through Windows Update or using the .ISO file).
Ensure the upgrade is completed successfully and then ensure that it is activated. You can then proceed to do a clean install by using recovery media or using the Reset function in Start > Settings > Update & Security > Recovery > Reset this PC (Get Started).