the fact is that MS has made a superior product. now before every linux fan or mac monkey out there start crying buckets you have to look at it from a standard users point of view. you start it up the first time and you answer a few questions and you go. it works.
That point only holds up if a majority of the total market have done: "start it up the first time...it works" and done so on Win and Mac and Linux and therefore are have a right to say "the fact is that MS has made a superior product."
Since the vast majority of the market have never even heard of Linux and are vaguely familiar with that hip guy on TV telling them he's Mac, your point is not worth reading any further.
Yeah, there are the semi-enlightened others (yeah, heard it,... nah, not tried it) that are certainly guilty of stubbornly holding on to the now because of all the time spent cutomising and tweaking the installation for fear of ... of ... actually being pleasently surprised by a real superior product.
Case in point:
Red Hat's Fedora 11: So easy you'll forget it's Linux
http://news.cnet.com/8301-13505_3-10260478-16.html?part=rss&tag=feed&subj=TheOpenRoad