Wug Experience

solmed

Active Member
Joined
Nov 12, 2008
Messages
30
Can understamd that but he was chatting away for several minutes and could have assisted.

Lives jobs etc wasnt relevant in this situation
 

protzkrog

Expert Member
Joined
Jan 25, 2007
Messages
1,176
I know RomeoOs does not have wug access from his place of work.
So he could not have assisted.
 

solmed

Active Member
Joined
Nov 12, 2008
Messages
30
Sure...he may be without wug @ work ... could not assist...all accepted.

Still does not explain why he so rudely ignored me in private chat.

perhaps we are not important.
 

protzkrog

Expert Member
Joined
Jan 25, 2007
Messages
1,176
maybe he got busy with work
maybe his irc disconnected
or pc rebooted
he forgot
or accidentaly closed the window
who knows

please remeber that admins do not get paid
there are also no service gaurentees

best time to get assistance is in the evenings, on IRC
 
Last edited:

protzkrog

Expert Member
Joined
Jan 25, 2007
Messages
1,176
maybe he assumed that you knew that he was at work, and can't help you
moaning here and getting aggro is not gonna help anyone
only way is : irc, after work hours

oh and also, Heuweloord (where RomeoOs) connects has no power, so I doubt that he will be online tonight.
 

solmed

Active Member
Joined
Nov 12, 2008
Messages
30
trying to canvas for wug users does not promote your cause if u fail to address their concerns or ignore them. When issues are not satisfactoy and concerns are aired in public forums you complain that we are moaning.

I was in irc but could not get help.
 

protzkrog

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Jan 25, 2007
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1,176
please remember that admins do not sit idle all day waiting for users to ask them questions. they do not get paid for what they do, PTAWUG is not a business, there are no service level agreements.

Once again, getting help during the day, while the people are at work, is going to be very rare, best time to get help is in the afternoons (like now). You can not demand that you want to be helped when it fits your time schedule.

Well you are moaning. Also, this is a community network, everyone's help is needed, donations, wiki content generation, finding new highsites, putting up new highsites. The users can't just demand that the admins must do everything so their wug connections can run smoothly.
 

timhaak

Active Member
Joined
Jul 11, 2005
Messages
74
If someone is an admin does not mean they have to help you immediately. If some does not answerer try someone else. Generally one of the admins will get back to you. Some of the admins do get tired of answering questions :). So if you don't get response from one try another.
 

daffy

Expert Member
Joined
Jun 24, 2004
Messages
1,134
And the fact that you're not on IRC now, doesn't help your cause.
How are all the admins that you PM'd supposed to reply to your request if you're not online? (You did PM them all, right? Like the instructions told you to)
 

solmed

Active Member
Joined
Nov 12, 2008
Messages
30
tried other admins without replies.

I am not demanding service or guarantees but common courtesy should prevail.

Why ignore my private chat?
 

protzkrog

Expert Member
Joined
Jan 25, 2007
Messages
1,176
tried other admins without replies.
maybe because they are not in front of their computers
or maybe because they are at work
or maybe because they have more pressing issues

why are you not on IRC now
 

louisp

Senior Member
Joined
May 23, 2004
Messages
662
Solmed,

I'm sorry you weren't helped.

Currently the admins are working overtime on the IP renumbering project.

I myself sometimes ignore requests for help, as I'm already busy helping in anycase.

I think some patience would be in order, or else you could just learn and jump in and help with the workload.

Ps. I also don't take kindly to undeserved negative comments about our network on public forums. People who spend their time making PTAWUG great are also very proud of the network. So the US and Them is not wuggers and admins it is really, US being those who work at a solution and THEM, being those who choose to bad mouth, complain and not work at the solution.

Rather spend your time flaming TELKOM, they deserve it.

Ps. PTAWUG will never be perfect, it will always be a network maintained by people for no compensation in their spare time.
 
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