please remember that admins do not sit idle all day waiting for users to ask them questions. they do not get paid for what they do, PTAWUG is not a business, there are no service level agreements.
Once again, getting help during the day, while the people are at work, is going to be very rare, best time to get help is in the afternoons (like now). You can not demand that you want to be helped when it fits your time schedule.
Well you are moaning. Also, this is a community network, everyone's help is needed, donations, wiki content generation, finding new highsites, putting up new highsites. The users can't just demand that the admins must do everything so their wug connections can run smoothly.