your sentence was badly constructed
anyone who has done something positive for the wug - donated, helped on a highsite, found a new highsite, helped other users, etc. is allowed to complain. People must also realise that admins can not just know that they have a problem - one administrator can't be messaged and then hoped that he will reply, that's why there is a list with all the admin's names on IRC. If one does not reply, continue to next. Simple.
Actually no, everyone is allowed to complain.
What is pathetic is when someone complains, and instead of helping us help him, they go on complaining.
That is just sad.