The service is charged at a flat rate with a differential for residential and business customers. The monthly ADSL line rental is R680 for residential customers and R800 for business customers, in addition to the normal monthly telephone line rental (R67,72 for residential customers and R89,97 for business customers) and call charges.
There is a once-off installation charge of R404. ADSL users also require a special modem and surge protection unit. Modems and surge protection units are available from Telkom, or may be purchased from external suppliers. Telkom charges R2469 for an Ethernet modem or R2067 for a USB modem.