Your temu orders

Thanks, it’s wild how much they are charging for duties considering how low the value is.
What does it show you when you click on that "details" button?
If you view the "pay tax" webpage on a desktop browser theres normally the option to download a basic customs invoice that shows the items and what tax category they have been levied under.
Just the quantity of each package, will try the browser when I am home
 
Just the quantity of each package, will try the browser when I am home
I just posted this on the Temu South Africa facebook page. Let's see if they bother to reply......
I've also dumped the post On Buffalo and Fastway ;)


Clipboard_10-26-2024_01.jpg

 
Thanks, it’s wild how much they are charging for duties considering how low the value is.
What does it show you when you click on that "details" button?
If you view the "pay tax" webpage on a desktop browser theres normally the option to download a basic customs invoice that shows the items and what tax category they have been levied under.
I am not seeing the pay tax webpage you are referring to where it shows a basic customs invoice on my side. can you take a screenshot and show me where it is?
 
Is this splitting of an order into multiple parcels a common thing for others because it’s not happened to me.

In fact on one occasion they merged two orders into a single parcel.
 
Is this splitting of an order into multiple parcels a common thing for others because it’s not happened to me.

In fact on one occasion they merged two orders into a single parcel.
I have made MANY Temu orders, but they were all physically quite small, so not in my case
 
Is this splitting of an order into multiple parcels a common thing for others because it’s not happened to me.

In fact on one occasion they merged two orders into a single parcel.
Happened to me once, although customs was calculated correct, except you pay the clearance fee twice.
 
I am not seeing the pay tax webpage you are referring to where it shows a basic customs invoice on my side. can you take a screenshot and show me where it is?
Temu emails you when the tax is due, something with a subject like "Your Temu package cannot be delivered"
There's a link in there and when you click on it it will take you to a page with a basic breakdown of what they are applying the duty to. Same as the screenshot below
1730020325366.png

And then below that is a link to download a proforma invoice but the breakdown above is what we need to see so we can determine what they are working out the duties on:
1730020577403.png
 
Temu emails you when the tax is due, something with a subject like "Your Temu package cannot be delivered"
There's a link in there and when you click on it it will take you to a page with a basic breakdown of what they are applying the duty to. Same as the screenshot below
View attachment 1768025

And then below that is a link to download a proforma invoice but the breakdown above is what we need to see so we can determine what they are working out the duties on:
View attachment 1768026
It is no different than what I sent you previously, it will just say 7 x fence for example
 
Apparently there is a way to get this back from Sars. But will be discussing it with them directly and see what exactly the process is.

I have already got a query going with them, will let everyone know.

 
Apparently there is a way to get this back from Sars. But will be discussing it with them directly and see what exactly the process is.

I have already got a query going with them, will let everyone know.

You will get zero refund back from them, the only time they refund is when the goods are reinspected and the customs officer realises his mistake/incorrect category assignment or you supply supporting documents for your claimed value. But you seem to like wasting your time so go right ahead.
 
Apparently there is a way to get this back from Sars. But will be discussing it with them directly and see what exactly the process is.

I have already got a query going with them, will let everyone know.

I would love to be wrong, but you're wasting your time with SARS - you need to kick Temu's rear - ultimately they are responsible - they selected the courier and packed and labelled the parcels
 
I would love to be wrong, but you're wasting your time with SARS - you need to kick Temu's rear - ultimately they are responsible - they selected the courier and packed and labelled the parcels
So fastway actually responded to me showing the calculations. Seems someone told Sars my items are worth R80, which inflated the tax values and there is a admin charge from the agency they use as well.
 
So fastway actually responded to me showing the calculations. Seems someone told Sars my items are worth R80, which inflated the tax values and there is a admin charge from the agency they use as well.
interesting! Can they fix it?
I take it the admin charge is for every parcel?
 
I ordered some charging cables and t-shirts and shorts. About 1.3k order, R460 taxes. I'm a little fcked off if I'm being honest.
 
I ordered some charging cables and t-shirts and shorts. About 1.3k order, R460 taxes. I'm a little fcked off if I'm being honest.
I think it's probably the clothing that they zinged you for.
 
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