Web Africa ADSL general feedback

rkcj said:
A question to the WA guys. In terms of capped, what's the difference between Home Pro & Business? They are both Gold profile. They are also the same price.
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Hi,

They are pretty much in the same league and have the same priority.
 
Hi guys,

Noticing super slow Youtube performance today - dialled up with afrihost and that's flying.
Thought I'd see other comments here, but I guess everyone's working for a change :D
Anyhow, WA page reporting "No issues at present", so just reporting that there is some performance issues.

Last comment:
For some reason, when streaming from a mobile device I find it's mostly buffering / streaming MUCH worse than my PC. (In general). Is there some QoS that causes it, or because my PC uses HTML5 and the tablet Flash?

Other than that I'm quite happy with WA Capped. Keep it up.
 
Conack said:
Hi guys,

Noticing super slow Youtube performance today - dialled up with afrihost and that's flying.
Thought I'd see other comments here, but I guess everyone's working for a change :D
Anyhow, WA page reporting "No issues at present", so just reporting that there is some performance issues.

Last comment:
For some reason, when streaming from a mobile device I find it's mostly buffering / streaming MUCH worse than my PC. (In general). Is there some QoS that causes it, or because my PC uses HTML5 and the tablet Flash?

Other than that I'm quite happy with WA Capped. Keep it up.
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Hi,

Thanks for your awesome feedback. Please let me know if this issue reoccurs again.
 
Netflix has been rubbish for last 2 weeks. Can hardly get above 384p in SD mode. I'm on a home capped pro account.

UPDATE: My issue is solved, factory resetting the Roku fixed the low bitrates.
 
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I am also having problems streaming YouTube vids.

I just checked my speed and I am getting 1.3 meg download speeds to London and 5 meg in Cape Town.

I have never experienced these problems until about a week ago.
 
had no issues over the weekend. Streamed on twich and YouTube at 720p, with no buffering.
 
ok so last night i did notice some issues with watching videos on youtube. Is there anything happening on the network at the moment we need to be aware of?
 
Oh nice WA, sent multiple tickets, phoned, and now your pathetic company just hangs up the phone to sort out a billing issue created by Gus on Saturday.

It must be such an embarrassment to work for such a useless company like WA.
 
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AdrianH said:
Oh nice WA, sent multiple tickets, phoned, and now your pathetic company just hangs up the phone to sort out a billing issue created by Gus on Saturday.

It must be such an embarrassment to work for such a useless company like WA.
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Hi AdrianH,

This is not nice to hear :( Can you please PM me your account details so we can investigate this.
 
My connection becomes really unreliable in the evenings. Some international sites will not even resolve at all. Bad gateway errors, etc.

I bought a new Totolink modem, so I'm going back to my old one and check if the same issue is on that modem.

*edit* - nope, still the same issue with my old modem. It's definitely you WA, it's definitely you
 
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ShiiZZo said:
My connection becomes really unreliable in the evenings. Some international sites will not even resolve at all. Bad gateway errors, etc.

I bought a new Totolink modem, so I'm going back to my old one and check if the same issue is on that modem.

*edit* - nope, still the same issue with my old modem. It's definitely you WA, it's definitely you
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Hi,

Please PM your account details.
 
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