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Thread: Official Web Africa thread

  1. #1
    Web Africa representative WebAfrica Helper's Avatar
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    Default Official Web Africa thread

    Good Day Valued clients,

    Thank you for your time.

    We would like to ensure support effectively and efficiently and have thus come up with a way of ensuring that all thread enquiries are individually responded to - and discussed accordingly.

    To ensure this, we have closed all previously subscribed threads – and kindly request that should you want an opinion or discussion about Web Africa – that you subscribe/join to our interactive Thread created for your Web Africa based conversations.

    Please feel free to post your WA related questions or comments here.

    For security reasons please do not include any of your personal details in the thread.

    Please make use of the PM (personal message – Inbox us)* option for direct support beyond the thread discussions.

    Availability - Monday > Friday (excluding public holidays)
    8:00 > 16:00

    Always here for your support.

    Rafeeqah & Zaheer
    Web Africa Social Media Support
    Last edited by WebAfrica Helper; 20-03-2017 at 04:03 PM.
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  2. #2

    Default

    It is good to see WA being proactive and trust that you guys will raise the level of support on this forum as it has been rather hit and miss for quite a while now.

    So, thank you for starting this and may it work really well

  3. #3

    Default

    I can't access any of my websites

    Just kidding. No complaints. The transition from Serv to WebAfrica was painless. I did have my doubts initially, but happy to be proven wrong.

  4. #4

    Default

    /subs
    DANGER

  5. #5
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    Hi Web Africans

    Thank you for your most valued comments on this thread - it was created to ensure that any and all comments are responded to and supported - leaving no stone unturned.

    @Fulton17 - we acknowledge that it has been minimal - we aim to rectify this and create a "new breath of fresh support air" for our client and others that would like to have a chat about us (be it support or a simple conversation) and what we offer.

    @Synergy - you got me there - was about to call to support

    We will do our best to support you guys - this is a very small way to put some action behind our words.

    Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM (https://www.facebook.com/webafrica/inbox)

    Best regards - have the best weekend

    Rafeeqah
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  6. #6
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    To ensure all are aware - support and interactivity on these threads are available from Mon- Fri from 8am to 4pm.
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  7. #7
    Super Grandmaster maumau's Avatar
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    Default

    Very nice WebAfricaHelper, welcome.

    Hope you stay a while and hope you're able to throw your weight around at WA.

  8. #8

    Default

    /reluctantly subs
    Fortune Cookie:
    "Your life will be happy and peaceful."
    Dear Cookie, What drugs are you on, we should share.

  9. #9
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    @Maumau - most certainly will

    @HunterGR - interesting perception o0
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  10. #10

    Default

    Quote Originally Posted by WebAfrica Helper View Post
    @Maumau - most certainly will

    @HunterGR - interesting perception o0
    have you guys sorted out your SMTP servers yet? they keep getting blacklisted, hence my reluctance
    Fortune Cookie:
    "Your life will be happy and peaceful."
    Dear Cookie, What drugs are you on, we should share.

  11. #11
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    @HunterGR - What is your domain name and is it with Web Africa ? - (feel free to MYBB inbox me (PM) with your details, if need be)*

    If not with us ... yet, few things to consider:

    - Anti virus must be updated
    - Ensure that your IP's are not blacklisted (this you can confirm with your ISP)*
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  12. #12

    Default

    You've got a PM
    DANGER

  13. #13
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    Will be in contact with you shortly
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  14. #14
    Web Africa representative WebAfrica Helper's Avatar
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    Default

    Thank you for taking my call - our team will definitely help you with this one asap
    WebAfrica Helper
    WebAfrica - Your ADSL and Hosting provider. | Follow me on Twitter

  15. #15

    Default

    Welcome back(??) or to the club
    And please stop saying thank you so much.Its creepy.

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