Neotel charges for data delivery overhead

The red line is above the blue line. If you can state it in more simple terms please advise.
 
Monad said:
The red line is above the blue line. If you can state it in more simple terms please advise.
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Yes I can see the red line, but what does that red line represent? Is that the IP header, or is that CDMA over head, what is it? I want the detail of the over head. because packets are packets, they just don't over inflate to something else.
 
That said, Neotel's customer support services are the best around - probably the best of any company I've had to deal with.
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I'm looking forward to the day I can move over to Neotel, and it's good to read that.
 
The graph shows the total upload and download data in megabytes, accumulated every two hours for the 360 two-hour periods from midnight 1 September to midnight 1 October as logged by myself and by Neotel. My log is from the snmp service of the ppp device to which the modem is connected. I do not know what Neotel logged as billable data. I can only assume that there is some overhead that Neotel bills for that the customer never sees. The point I'm trying to make is that Neotel is the only ISP I've come across where there is such a huge difference between the amount of usable data you get and what they think you're using.
 
I think the Neotel Representative should clarify what is going on. Unless they forgot to subtract the packets caused by SNMP it self from their side :p They shouldn't be charging us for marking packets since there should not be any type of masquerading going on like on MTN. And if it is a transparent proxy, we should be saving money not costing more!
 
Thanks for the feedback. A full month's comparison is extremely useful.

I'm following up, and will let you know how it's measured.
 
Finally did my comparison.
Neotel's calculated usage vs NetLimiters Calculated usage.
Please note that I did remember to add Upload usage.

NeotelvsNetLimiter.jpg


Neotel: 17gig
NetLimiter: 11gig
 
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I think the Neotel oompa loompas secretly use your connection when you're asleep and then Neotel sends you the bill.
 
does your bandwidth monitoring software account for data blocked by your firewall? even if it doesn't, it is still a big difference.
 
I wanted to post something similar to what andres101 asked. I would have liked to know if you asked Neotel to open up the ports from their side? And then followed by what Andres101 asked. Perhaps Neotel is counting all incoming, even if unwanted/dropped by your firewall or even their firewall if you didn't ask for opening up the ports.
 
chubster said:
I wanted to post something similar to what andres101 asked. I would have liked to know if you asked Neotel to open up the ports from their side? And then followed by what Andres101 asked. Perhaps Neotel is counting all incoming, even if unwanted/dropped by your firewall or even their firewall if you didn't ask for opening up the ports.
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You know I had never thought of that...all those brute force attacks...you actually end up paying for those! Darn you internet! So there you go there is an argument for switching default ports on your applications (especially the servers) as the really stupid bots won't find you and at least that cuts out some of the traffic.
 
I asked Neotel to Open my ports.
Do you really think that the stuff blocked at their or my firewall can come to 6 gigs?
 
first establish if you are including your dropped packets. initiate connection, monitor network, startup p2p application, check internet usage from dial-up panel before disconnecting, compare that to your network monitor.
 
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