Recent content by richardlang17

  1. R

    Rain tro MTN

    I have, finally, moved from Rain to MTN with my home 5g this is due to continual glitches* in the Rain service and a completely non- responding customer service. The upside is a saving of some R600 per month, for a comparable service, and upload speeds of 50gbps at the moment compared to rains...
  2. R

    Rain poor service

    i logged a ticket a week ago as my top level rain 5g is only getting 30mps i have chased for a week and got no replies other than test suggestions all of which i have confirmed i have done with no improvement, the only way to get any meaningful response from rain is by posting here. Rain -...
  3. R

    afrihost poor service

    I have been asking afrihost to send new instructions as to how to ping test my line as the ones they sent are out of date from my mac. They keep on ignoring the request and sending the sam instructions, been happening for a week when they are able to complete the ping from their side, help...
  4. R

    Rain cutomer service

    I had a sim swap with rain (part of rain one package top level) for my phone. SIM works for data but not for voice calls with all of them being forwarded to voice mail. I logged a ticket about 2 weeks ago. Then visited the Rain store in Paulshof a week ago. Paulshof checked settings. My SIM...
  5. R

    WEBAFRICA/VUMA - Massive problems getting any service for a broken connection

    Can anyone advice how i can actually get ANY assistance from this provider without being told to re-set the router. I have been without internet for days - it worked for half a day - then stopped again
    • richardlang17
    • Thread
    • vuma connection issues vuma customer service help! web africa customer service web africa problems
    • Replies: 2
    • Forum: Fibre Networks
  6. R

    Rain weeks to get an appointment and still not sorted despite since being on the top package - ref 6586396 - 103 cedar

    I was getting 60 mbps and decided to upgrade to the R999 package. As there was no increase in speed rain sent a technician who changed my router to an outdoor router. The problems began - speed dropped to 8, it fixed on a 4g tower and wouldn't re set. I was promised it had been escalated and...
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