Afrihost - Pure Fibre Feedback Thread Part 2

[RedDevil7108]

We apologise for the international speed issues currently being experienced.

To assist with further troubleshooting, we will require additional tests. We are currently setting up an iPerf listening server and will share instructions as soon as it's ready.

Hi @Afrigirl ,

Speedtests & iperf's sent via DM

Thanks,

 

[LordPhoenix_ZA]

Afrihost down ?

 

[LordPhoenix_ZA]

Afrihost down ?

Not getting any DHCP for WAN interface.

 

[sand_man]

Seems so.

 

[#name?]

Same here

 

[momo786]

Down for me as well. Also seeing a spike on DownDetector since 7pm.

 

[greg0205]

Support chat seems to be offline too.

 

[Gandalf the Gray]

Sites are loading very slowly here (Waverley, Pretoria)

 

[LordPhoenix_ZA]

Damn. They been struggling with DHCP a lot of late as well as broadcast storms if I’m not mistaken

 

[xxeagle_za]

Down on my side as well

 

[Adenoid Hynkel]

Yep, down here too

 

[AfriNatic]

We are currently facing a major outage in JNB. Initial tests and feedback indicate that we lost power to our Teraco cabinet hosting the connectivity core. Teraco electricians are on site and we have multiple Afrihost network and system engineers en-route to the data centre to investigate

 

[Vengeful]

DHCP issues … every single time… its like you have people working for you… honestly not sure why they haven’t fired everyone and replaced them with fable.

The two that respond here should be the first to go. Then their entire support division.

 

[RogueTr00per]

We are currently facing a major outage in JNB. Initial tests and feedback indicate that we lost power to our Teraco cabinet hosting the connectivity core. Teraco electricians are on site and we have multiple Afrihost network and system engineers en-route to the data centre to investigate

So would only JHB customers be affected by this?

 

[Adenoid Hynkel]

So would only JHB customers be affected by this?

I'm in the Cape. Garden Route. So doubt it's JHB only. Seems widespread.

 

[LordPhoenix_ZA]

We are currently facing a major outage in JNB. Initial tests and feedback indicate that we lost power to our Teraco cabinet hosting the connectivity core. Teraco electricians are on site and we have multiple Afrihost network and system engineers en-route to the data centre to investigate

Thanks brother. Good luck ! I’ll be catching up on my Plex stuff.

 

[Adenoid Hynkel]

DHCP issues … every single time… its like you have people working for you… honestly not sure why they haven’t fired everyone and replaced them with fable.

The two that respond here should be the first to go. Then their entire support division.

Go step outside for a bit. Lol

 

[AfriNatic]

So would only JHB customers be affected by this?

I'm in the Cape. Garden Route. So doubt it's JHB only. Seems widespread.

We have established a war room and are making active changes. We have rerouted DNS to DBN and CPT.

 

[blunt]

Unable to get DHCP in deep South CPT, frogfoot

 

[LordPhoenix_ZA]

Go step outside for a bit. Lol

Yeah agree. Touch some grass. It helps.