National consumer watchdog bares teeth to cellular operators
The National Consumer Commissioner serves telecoms operators with compliance notices regarding breach of the Consumer Protection Act
Read afticle in todays Weekend Post citing all operators agreements/contracts as not being compliant. A threat of a fine was issued, R1m or 10% TO. All contracts will be rewritten to become in line with the CPA in the next month. Expect some surprises.
SA phone companies told to amend contracts
South Africa’s four primary cellular network operators and two fixed-line providers will have to implement new customer contracts to be in line with the Consumer Protection Act.
Hi there
My friend recently purchased a new bakkie [01 July 2011]. So he's had it for 14 days. Yesterday on the highway, the right front wheel bearing seized, causing the front wheel to lock up [@ +- 90km/h].
In terms of the new CPA, can he tell the garage to replace his car, no questions...
Consumers warned against manipulating Consumer Protection Act
The Consumer Goods Council of SA (CGCSA) will monitor consumers who try to manipulate the new Consumer Protection Act (CPA)
Source.
Abominable and abysmal is more like it!
So Icasa is seemingly toothless and now the CPA will not be an avenue to appeal either, to who does the consumer turn?
Eish! :(
Thank goodness for the Consumer Protection Act
The Teletubbies have woken up and they seem to have realised that someone else has come along and done their job for them
Sorry for the hard title but after what i found today i think the topic's titile is quite fitting.
I tried to find out today what the "book" value of my vehicle is. Did you know you can not attain this information from any vehicle dealership as it is against the newly formed "CPA" (Consumer...
Hi guys,
I remember reading a while back that the Consumer Protection Act would force network providers and ISP's to allow the user to retain data/sms/minutes for 12 months before losing it.
Does anyone know if this is true now that CPA is in effect?
Thanks!