consumer protection act

  1. RedViking

    If you bought a skadonk, you can cancel the credit agreement, the court says (if bank as owner)

    https://www.moneyweb.co.za/mymoney/moneyweb-personal-finance/if-you-bought-a-skadonk-you-can-cancel-the-credit-agreement-the-court-says/ ....read the article...... .......The bank’s escape routes were now almost entirely blocked, except for the argument that it was not the supplier of the...
    • RedViking
    • Thread
    • buying used second hand vehicle consumer protection act consumer rights defective vehicles latent deflects supreme court of appeal vehicle finance
    • Replies: 1
    • Forum: General Motoring News and Reviews
  3. S

    Huawei Fit 3 Failed Twice – Refused Warranty, Told to Pay R5000 for New Unit

    Hi everyone, I’m sharing my experience here because I’m completely out of options and I believe other South Africans should be aware of this — especially if they own or are considering a Huawei Fit 3 smartwatch. The Problem: I purchased a Huawei Fit 3 for R3000 in August 2024. Within the...
    • sulaimaanarbee
    • Thread
    • consumer goods and services ombudsman (cgso) consumer protection act department of trade and industry (dti) huawei huawei fit 3 huawei south africa national consumer commission (ncc) screen issue smartwatch warranty
    • Replies: 28
    • Forum: Huawei
  4. JRJakkals

    Consumer protection act - Notebook opened warranty void

    Hi Everybody I have a Asus notebook, brand new. I have opened the notebook reloaded the notebook with my own OS image and installed all Asus drivers and software. Problem notebook stops charging, unplug charger and plug back in charge for a short while The Asus notebook supplier dont want to...
  5. StephenDev135

    Incredible Corruption Credit Application

    Hi All, tl:dr; Can I cancel a credit application I started at incredible connection - Have signed all documents but have not taken ownership Just looking for some free advice - I started a credit application at IC - really painful and dragged out process it has been 2 weeks now - I have been...
  6. M

    Purchased 2nd hand Chevy Spark from a Dealership 5 months ago - so many problems!

    Hello, I purchased a Chevy Spark 1.2 LS (2016) from a Chevy dealership towards the end of December at 35000kms. This is the very first car that I purchased and it was financed through the dealership. It was purchased in such a hurry - I only went for a "test drive" the car but the salesperson...
  7. U

    How do I cancel with telkom and not pay penalties?

    I need advise, since I joined with telkom 3 months ago, it has been a nightmare, they are incorrectly billing me for 2 devices after incorectly loading my initial contract. They are now charging me for a second phone I never recieved. Plus there is a random debit they took in August which I have...
  8. A

    Kalahari.com refuse to replace faulty goods

    I bought a 7” Gobii tablet from Kalahari for my daughter’s birthday & problems soon emerged. During charging the tablet with the charger provided, I heard a popping sound, after which the charger stopped working. Using my Samsung 2A cell phone charger it takes 10 hours to charge & therefore...
  9. I

    Vehicle advice needed.

    Hello, I have a problem with a vehicle repair that is going south and I need advice for when it does. Just to give you some background info. I have a Nissan Murano with a CVT transmission that started giving problems. Apparently the problem is very rare and so Nissan quoted me on a new...
  10. jes

    DA guilty of spam?

    DA guilty? The DA is accused of sending unsolicited e-mails to an address listed on the DMASA’s do not contact list – but there is a bigger story
    • jes
    • Thread
    • alastair tempest consumer protection act da dmasa dnc list
    • Replies: 34
    • Forum: Broadband and IT News
  11. N

    Default data cap

    I recently stepped squarly into the dredded 'out of bundle' trap so smartly set by service providers. I really cannot understand the following: - I, the consumer select a voice/data contract based on the amount of data p/m plus cost advertised - The service provider does a credit check to...
  12. ¯\_(ツ)_/¯

    Pinged / MWeb unsolicted marketing

    I had an unsolicited call from Donovan of a company called Pinged doing marketing on behalf of MWeb. The number was a blocked number and it just showed private. The name Pinged was just used once and MWeb was used many times in the introduction. The sales guy, Donovan, then tried to interest...
  13. SmellyCelly

    Getting out of a 3G Data Stick Contract

    Hey guys, really need your help :cry: On the 13th February 2013 (couple weeks ago only), I signed up a contract on the Vodacom data deal, 2gb + 2gb promotion (2gb + 2gb nightowl incl 3g stick). Anyway, when I was in store, I specifically asked if it will cut off / stop when I have reached...
  14. T

    PlayGround at Cresta: BEWARE!

    So, long story short, I've been wanting an XBox 360 controller for a while for my PC, and decided that this Christmas was it. I was doing Christmas shopping at Cresta the other day, and figured I may as well get one; PlayGround (http://playgroundshop.co.za) was the only place there with the...
  15. S

    CPA, ISP, Cooling off period

    I've searched but can't find a useful answer. Maybe somebody here can give us guidance. Rpm, you've covered the cpa in the past, any comments/suggestions? My question: Does the 5 days cooling off period apply to electronic transactions as well and what is the effect when buying uncapped...
  16. J

    Cell C flouting CPA rules - please help

    Hi all I'm having insurmountable problems in getting to the decision-makers at Cell C. In a nutshell, I've been fighting with them for two months regarding a refund for dropped calls. Not a lot of money... but a matter of principle. I've logged several cases on HelloPeter, had lengthy...
  17. jes

    Beware of data promotion contract fine print

    Beware of data promotion contract fine print Keep a close watch on when your promotional data contract runs out
    • jes
    • Thread
    • consumer protection act cpa data promotion katherine thompson pwc
    • Replies: 7
    • Forum: Broadband and IT News
  18. jes

    Data rollover compliance notices may be illegal says ISPA

    Data rollover compliance notices may be illegal says ISPA ISPA welcomed a recent ruling by the National Consumer Tribunal against the National Consumer Commission
    • jes
    • Thread
    • consumer protection act cpa data rollover icasa independent communications authority of south africa internet service providers’ association ispa jaap scholten national consumer commission national consumer tribunal ncc
    • Replies: 15
    • Forum: Broadband and IT News
  19. j4ck455

    Gautrain agency to appeal govt for Consumer Act exemption

    http://www.engineeringnews.co.za/article/gautrain-agency-to-appeal-govt-for-consumer-act-exemption-2011-10-24 Considering the start of the illegal Gautrain bus drivers strike on Tuesday, where there was no prior warning for commuters that rely on the Gautrain and specifically its feeder bus...
  20. jes

    BlackBerry users could claim a refund says National Consumer Commissioner

    BlackBerry users could claim a refund says National Consumer Commissioner BlackBerry users affected by the recent outage should seek recourse from the National Consumer Commission, Business Day reported on Thursday.
    • jes
    • Thread
    • bis blackberry blackberry internet consumer commission consumer protection act cpa mamodupi mohlala ncc research in motion rim
    • Replies: 24
    • Forum: Broadband and IT News
  21. jes

    Vodacom shoots down NCC in response to CPA compliance allegation

    Vodacom shoots down NCC in response to CPA compliance allegation Vodacom’s CPA compliance is not in question, says the red operator
    • jes
    • Thread
    • compliance notice consumer commissioner consumer protection act cpa mamodupi mohlala ncc portia maurice vodacom
    • Replies: 26
    • Forum: Broadband and IT News
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