customer

  1. L

    Vox Telecom Support

    Is it just me, or is Vox's support the most incoherent, dysfunctional bowl of dog turd out there? There's supposedly twenty-million different departments with absolutely no intercommunication. No department wants to take responsibility to aid you, but are quick to connect you to another...
  2. L

    Vox Telecom Support

    Is it just me, or is Vox's support the most incoherent, dysfunctional bowl of dog turd out there? There's supposedly twenty-million different departments with absolutely no intercommunication. No department wants to take responsibility to aid you, but are quick to connect you to another...
  3. M

    PayPal told customer her death breached its rules

    PayPal told customer her death breached its rules
  4. M

    Amazon Delivery Worker Drops Off Package, Then Poops On Customer's Yard

    Amazon Delivery Worker Drops Off Package, Then Poops On Customer's Yard
  5. E

    Do you user Google Reviews to influence your decision before approaching a business?

    As the title says. I've been witnessing so many individuals screwed over by businesses, but their cries fade into thin air too quick. Hence I am just curious: How much power do Google Reviews have or do we all herd along, making the same mistakes? I am tired of businesses treating me...
  6. O

    DIY Customer Management System

    Hi, I need help creating customer management system using excel or access :) I need to create sth like this: The system have customer information such as name,surname, contact, service bought, possible service I can provide for customer and value of customer,customer birthday, I need...
  7. T

    2nd Line Support Consultant

    The candidate will be required to fulfil and uphold the company values of personalised, high quality service by finding solutions to problems that users are experiencing. The candidate will become part of a young and dynamic team of technology enthusiasts. The candidate will be offered an...
  8. C

    Candidates and Recruiters - The dance of death

    Having spent many years in IT, across a broad spectrum of roles, I now find myself again doing recruiting in this field. As I ponder the best route between candidate and company, it feels as if, as an industry, for all our collective nous, we seem not to be able to address this most basic...
  9. Y

    Mweb = consumer terrorism

    Hi I have been an Mweb customer for a few years now and have always had a bit of a rocky experience with them, whether it be atrocious customer support or archaic account management policies. I must admit, I have hit my absolute limit of the amount of blatant abuse Mweb is forcing me to endure...
  10. LazyLion

    Is Vodacom really "updating their customker database"???

    I had a phone call from a lady this morning. She claimed outright that she was from Vodacom and was "updating their customer database" I asked her how do really know she is from Vodacom, and she said they already have a lot of my details on their database. She already had my cellphone type...
  11. S

    VODACOM's voluntary limit Terms and Conditions did not exist before 19 Jan 2012

    I would like to point something out to everyone with issues with Vodacom's voluntary limit facility: DO NOT allow them to pull the wool over your eyes by saying that you agreed to certain terms and conditions when you implemented the limit. Unless you actually signed a separate disclaimer...
  12. jes

    Web Africa offers Skype connectivity to its customer service department

    Web Africa offers Skype connectivity to its customer service department Web Africa today announced that it has added Skype to its range of consumer contact options
  13. P

    Need your take on this

    My wife and I were on lunch break and she decided to go into Galaxy Jewellers to get her wedding band enlarged. First off, the lady that helped us, were unsure about the pricing and was in fact useless to say the least as she could not even take a decent ring measurement. Secondly, after the...
  14. J

    Stay FAR away from Papelli Shoes

    I purchased a pair of shoes from Shoes Papelli on 22 May 2010. I put them on for the first time when I left the house on 24 May 2010. By the time I got out of the car they were broken (front buckle broke). I returned them to the Woodmead branch only to be told that the case would be...
  15. bwana

    Is Vodacare always this bad?

    NB - actual query is at the end of my rant . . . Ok - so the missus Blackberry pearl starts suffering from keypad issues - the number 2 (TY) key decides its only going to work intermittently so since its still covered by the two year warranty off I take it to Vodacare at the Bridge in PE...
  16. LazyLion

    Claim your free CRM Maximizer Program before month end!

    http://www.jr-b.co.za/Campaigns/FreeCRM.aspx Got that in my e-mail now. Gonna try it.
  17. LazyLion

    Kalahari.net... again.

    So I order myself a few books for my birthday. Now I know that Kalahari has screwed up with the timing twice before, so I ordered with plenty of time to spare. Well the books arrived in good time... but one of the big collector's edition coffee table books is damaged. How do you just put a...
Top