vodacom - crooks

  1. D

    Vodacom unilaterally cancelling services

    No idea if anyone on here can help, I have been a Vodacom customer for 20+ years and I now want to move to MTN because I just don't have signal. Vodacom signal seems to have been deteriorating over the years and I no longer have signal in my home despite being in the middle of the northern...
  2. st1tch_om

    Vodacom Thievery - Need High Up Assistance

    Hello all Emigrated in November. Currently not in SA which is making this more difficult. Requested cancellation from Vodacom on a contract that was well into a month to month back in August. Then again in October. Both times they assured me of a reference and cancellation would be done...
  3. Hayden Dooley

    Vodacom Fibre

    Sooooo,,,,, Long story here but i need advice. I am using Vodacom Fibre in my area at the moment much to my disgust they are the worst provider I could have ever gotten. The problem is they do not allow any other providers to sell in the area. What can I do to get another provider becuase we are...
  4. S

    Hopeless and frustrated

    I’ve been through all avenues and no luck. I honestly need some assistance with clearing my name from Legal. My contract was supposed to be canceled last year September and only to find out that it’s been canceled on May the 5th. The stores referred me to online but I can’t get through.
  5. S

    Cancel my sim now!!!

    *%*%*%*%* 1 Complaint *%+%*%*%*%*%*% Dear Vodacom, Im a new member with Vodacom, never has been. Now I understand why. When Vodacom fails to debit my account for my Contract sim? Why am I been declined based on Vodacom stupidity. I will not accept such Incompetency of Staff not doing their...
  6. I

    Missing items from vodacom delivery

    I am genuinely fed up with this service provider now after making an upgrade online exactly a month ago I realized that there were items missing from my delivery and I contacted vodacom but to no surprise I was sent back and fourth. After over 15 phone calls over 10 live chats and 5 emails I am...
  7. T

    Vodacom Fibre to the Home overbilling

    Hi. I'm wondering if anyone can help me. I had Evotel fibre in my complex and they sold to Vodacom. Since Vodacom took over i have been overbilled. I'm going as far back as last November. I finally got them to understand that i didn't ask for a 10meg and a 20meg line. Which i have been...
  8. T

    Vodacom Bill Complaint

    On the 24th of September 2017 I qualified for an upgrade of a new cellphone from Vodacom and on the same date I went to Vodacom Shop based at Midrand Boulders to purchase the new upgrade cellphone. The agent who assisted me at the shop is known as Tshepo Mamorobela and I have explicitly...
  9. T

    Contract Buyout - Be aware! Vodacom will nail you for it

    At first, going for CellC's contract buyout was nice and easy process. Got my premature contract cancellation quotation. Paid it in full and enjoyed the extra left over cash at hand:) But then, 9 Months after I cancelled I started getting another Vodacom debit order of R400. This was due...
  10. F

    Vodacom - False Promises -

    So i get phone call from Vodacom, they will give me free upgrade, they promise me R500.00 artime any time call rates @ R1.60 p/m + 500mb Data. I clearly asked the consultant 4 times about the above which he confirmed. Now on Wednesday the first i check my balances (*111*) and no 500mb free...
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