Missing items from vodacom delivery

[iam_Someguy]

I am genuinely fed up with this service provider now after making an upgrade online exactly a month ago I realized that there were items missing from my delivery and I contacted vodacom but to no surprise I was sent back and fourth. After over 15 phone calls over 10 live chats and 5 emails I am still told the same thing. "there is nothing we can do you need to send an email". Whichever company represent decides to attend to this better not tell me about sending an email because my day job isn't to keep entertaining vodacom. All I expect to hear is that your items are to be delivered on a certain day and confirm delivery.

 

[iam_Someguy]

Ow and the query was then closed and I had to fight with them to re-open it

Query 1-34351071462580 (assuming its been re-opened this time)

 

[iam_Someguy]

HP Online Voucher, Screen replacement vouchers and Norton 1 user not delivered (Screenshot also sent to vodacom admin department several times as requested)

 

[marioat1]

View attachment 676955
HP Online Voucher, Screen replacement vouchers and Norton 1 user not delivered (Screenshot also sent to vodacom admin department several times as requested)

Dont those get delivered by email?

 

[iam_Someguy]

Dont those get delivered by email?

Even so , the email surly doesn't take a whole month to arrive.

 

[iam_Someguy]

12:00 27/06/2019 apparently the case was closed even after several calls with them saying they will re-open it.