vumafibreline

  1. W

    Intermittent packet loss

    Good day For the past two months I'm having intermittent packet loss between 7pm and 9pm daily. Numerous tickets logged with Afrihost and Vuma and being told everytime the line is refreshed it will work but same problem persists. New ONT was installed by Vuma on Monday 11 May 2026 but still...
    • Wilhelmc
    • Thread
    • @vumatel afrihost afrihost & mybroadband vuma connection issues vuma customer service help! vuma reach vumafibreline vumatel vumatel broken fibre vumatelreach
    • Replies: 78
    • Forum: Fibre Networks
  3. K

    Vuma, line cancellation for no apparent reason and now not assisting to get reinstated ?

    Hi All, On Tuesday, 12 December we received a strange call directly from Vuma saying that they had received a cancellation request from our ISP for our line and asked us to confirm. We categorically stated that we did NOT want our line to be cancelled. We contacted Vodacom immediately...
    • Kavish.T
    • Thread
    • vuma connection issues vuma customer service help! vuma installation vumafibreline
    • Replies: 38
    • Forum: Fibre Networks
  4. I

    Should I have to dig myself?

    I ordered fibre and obviously its Vuma . However with the ISP its been a breeze but Vuma sent an installation team who came out and told us to dig up our own trench in order for them to install my fibre line ? They claim no one on the property has a line( but the main house does have a fibre...
    • Itzbellah
    • Thread
    • vuma vuma customer service help! vuma installation vumafibreline
    • Replies: 16
    • Forum: Fibre Networks
  5. Y

    Vuma support

    Hi all I recently had the displeasure of requiring Vuma support on a Friday. Which is the worst day to have a technical issue as it may most probably be attended to on Monday or Tuesday the following week (similar to finding yourself in jail on Friday where bail hearings can only be heard the...
    • Yasheel
    • Thread
    • vuma vumafibreline vumatel broken fibre vumatel cpe connection internet problem
    • Replies: 6
    • Forum: Fibre Networks
  6. J

    Vuma Fibre - DISSAPOINTED HOUSEHOLD!

    Our fibre/wifi just stoped working on Friday 1 April. We tried to switch it of and wait and back on ect, but nothing worked. We called Supersonic on Friday evening after waiting the whole day out to see if it works again. Supersonic tried trouble shooting with us and tried to reset from there...
    • JvD13
    • Thread
    • dissapointment dissatisfaction mtn supersonic unlimited air fibre vuma vuma reach vumafibreline vumatel broken fibre vumatel fibre
    • Replies: 2
    • Forum: Fibre Networks
  7. B

    Ditching Vuma for Openserve

    For the past 4 years, I have used Cell C + Vuma for my internet. I am on a 20mbps fibre line but I feel like we may need something a little faster. I have been very happy with Cell C as my ISP, their support is exceptional and their international capacity is reliable. I checked Cell-C's...
    • BasBas
    • Thread
    • cell c openserve openserve fibre vuma vumafibreline vumatel vumatel fibre
    • Replies: 3
    • Forum: Fibre Networks
  8. S

    Mweb Fibre (via vumatel) constant disconnections

    Hello Folks I have been having issues with my Fibre for about 6 ++ months. I did try to communicate with Mweb about this issue but its so expensive to call them and the support has been meagre. I tried the things the support person from Mweb asked and I even tried using CMD prompt to ping my...
  9. N

    What to do to Get Fibre ?? Vumatel

    Hello MyBroadband My Community is 36% Fibre interested "Vumatel" how do i get the Rest of the Community to 100% Fibre Lit & Active. LTE is So Bad. I Do Not Really Want to pay For 2 Poynting Antenna's i sort of don't like the ping on Telkom LTE to Joburg. i need Fibre Optic Cable to my...
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