Recently cancelled an expired contract with level-7. Not sure why I need to cancel an expired contract, but that's whatever.
Notified them and did all the cancellation forms and they confirmed my line is cancelled.
So on the next pay-day, I see their debit order is still registered on my...
Numerous customers have reported significant challenges with Mweb, a prominent South African Internet Service Provider (ISP). These reflect my experiences, including a lack of service, complete disinterest in assisting customers with issues and blaming their business partners for their poor...
So my beef with RSAWEB started when I signed up with them in September 2021.
The terrible show started when they double charged me for my Fibre, not once but twice, and it took more than 14 days to get a refund from them on both occasions. They didn't know my situation, that additional R1000...
Is it just me or are all SUPERSONIC SUPERSTARS not qualified to be working as CSAs.
I am done, this is by far the worst ISP out there!. There is NO customer service, no one can resolve an issue, no one can assist and you are placed on hold ALL THE TIME with calls being cut every time
I have...
Seven days ago I signed up to Cool Ideas ISP for a new fibre line for the house I will be moving into.
I was impressed that they were voted best ISP. I have not yet used their service the router is still unopened and there is no power going to the CPE box. I replied to one of their billing...
I had pre-ordered fibre internet with eNetworks t/a @goturbo as they are offering an attractive deal, they started debiting from my account despite Muizenberg area not having any fibre infrastructure installed.
Their phones always go unanswered, I finally managed to get hold of their accounts...
Hi guys,
Was wondering if anyone has any knowledge on this.
I am wanting to change ISP's because my current ISP (Delonet) has a useless support dept and they are pushing up their prices. Basically, I have logged multiple tickets and they just don't reply.Their phone just rings when I call...
Just a friendly note to anyone who might be interested in fibre from Web Africa and Open Serve. Just stay away.
Ive been having high latency. Unstable Internet, where it will disconnect for 5 seconds and then i have to restart everything to get it back up.
This has been going on since the...