The I need to expose 1grid . Im pursuing legal action against 1-Grid due to their ongoing and unlawful conduct, which has caused severe financial loss, emotional distress, and violations of my privacy and consumer rights.
My business emails have been restricted and inaccessible for nearly two months. During this period, 1-Grid has imposed unexplained and excessive charges that are not part of my contract. Despite my desperate pleas for assistance, they continue to ignore me, even after I paid amounts that were never properly explained or agreed to.
Each time I contact them telephonically, I am charged an additional R50 per call, with no justification or transparency. These charges continue to accumulate while my access remains blocked.
ach time I contact them telephonically, I am charged an additional R50 per call, with no justification or transparency. These charges continue to accumulate while my access remains blocked.
Most critically, 1-Grid is unlawfully withholding my business emails, which contain:
Highly sensitive personal and commercial information
Telkom contracts
Confidential client communications
Business-critical records
This has resulted in loss of time, financial losses on contracts, and serious reputational harm. I am emotionally devastated by how I have been treated. I am in deep distress and have been brought to tears by the cruelty, neglect, and complete disregard shown by this service provider.
Without my consent, 1-Grid has repeatedly changed my email passwords, blocked access, and retained my personal and business information. I have migrated to a new service provider (Domain.co.za) purely because I could no longer endure the disrespect, emotional pain, and operational damage being caused. They have now kept me from acccessing my 300 emails and after paying surprise charges they still continue to prevent me from accessing my emails. When I call the support line it tells me since November 2025 that there are no agents to help
I’ve sent numerous emails to the CEO Thomas no response
Hi All,
Topic: WordPress Website | Hosted on 1-Grid Shared Hosting
I have recently had my website migrated over to 1-Grid and noticed a severe drop in speed. Prior to the migration I had a GTMetrix score of "A". Since the migration, the score is now an "F". This is naturally affecting multiple aspects of the platform which I am trying to remediate. I have since tried a number of things on my end to improve this but don't seem to be making much progress.
I have been in touch with support who have tried to assist but don't seem to be winning.
Has anyone else experienced such a severe drop when moving to 1-Grid and can anyone recommend a host who has speed in mind.
Cheers!