IceQB
Expert Member
- Joined
- Jun 10, 2004
- Messages
- 3,122
@TelkomMobile What about existing prepaid users can we not take advantage of this promotion on a month-to-month basis without all the vetting.
2nd that, but doubt Telkom would fall for it.
@TelkomMobile What about existing prepaid users can we not take advantage of this promotion on a month-to-month basis without all the vetting.
@RazedInBlack rather contact the support desk on 180, they will have more details about this deal, that is happening. It can be done over the telephone if not mistaken
I phoned the 081 180 number and they didn't seem to have a clue about this special offer..but my contract only ends in April 2014
Well would love the deal if it was "renew and get another 10Gb free (as in 10Gb + 10Gb + 10Gb)"
Tried to log on today only to be refused a connection and received the sms:
Your service has been interrupted, plse contact the 8.ta call centre on 081 180. Regards 8.ta Team
After that sms I got this one: Dear customer, please expect an important call from our team at Telkom Mobile regarding your Data product contract. We would like to extend your offer to another 24 months at R199 with an additional 10GB night surfer. T's and C's apply.
Very nice way of trying to convince me to stay guys... :wtf:
Still have half of my data left (which is a miracle in itself) and now can't use it...
Seriously considering going with an ADSL option if this is Telkom Mobile way of doing business. After the 8ta branding fell so did my speeds (from constant 700kbps to 300kbps - though much more reliable) - come on guys... /rant
Hi Telkom Rep,
Sent you a PM on my promo5 contract.
Tried renewing with this special and the call centre did not have a clue...
Hi Maverick Jester
This is an exclusive offer to our existing customers who are due for an upgrade.
It's definitely not a hoax and it is available through our call centre ONLY when you are due for an upgrade and dial 081180 . (You will be transferred to the Data Renewal Desk who will facilitate the upgrade).
This is to reward the loyalty of our customers who have been loyal to us for the last 21 months.
Thanks
Telkom Mobile
Hi Telkom Rep,
Sent you a PM on my promo5 contract.
Tried renewing with this special and the call centre did not have a clue...
Hi Telkom Mobile,
I am having issues obtaining this offer, even when calling the 180 helpdesk. Can you perhaps assist?
Same here...
We need to send him a pm?
Hi RazedInBlack
Yes, we need your Telkom Mobile and contact number via PM so that we can ask someone to call and assist.
Thanks
Telkom Mobile