[\QUOTE] Please clarify this. Are you saying that if my airtime balance is R0.00 and my Allowed data is 0MB than Vodacom will charge me an OOB rate and just debit that amount from my bank account on the next debit run? (currently on the Cell C prepaid which is kinda hard capped because I have a data sim that I use only for data so once its used up I don't waste more cash) My data sim gonna expire soon so wouldn't mind jumping ship if the service is right.
Would it be possible for customer care to hard cap the product? ie only allow 4 GB data for the month?
If it can't be hard capped or the data limit locked than I won't get this contract. I left Neotel because they could not offer a hard cap on thier data offering.
Still no response form Vodacom rep...
Hi This has been covered many times already.At this stage Vodacom cannot hard cap you , meaning that once your bundle is depleted that your service will be stopped , until you purchase another bundle.
If you continue browsing while having no bundle available you will be billed the out of bundle rate for the contract or bundle you are on.
You could have a call limit in place however the lowest amount you can request is R50.00 and it is not a Guarantee that it will lock you on R50.00 , as it can only lock after you have completed the internet session ,and by that time you could have exceeded by R200.00 as an example.