Seems a cellular company have (yet again) run to the ASA![]()
Good, and I would be happy if they won.
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Seems a cellular company have (yet again) run to the ASA![]()
This has been discussed and debated ad infinitum in another thread. Let's not get into it here again.
The no-top-up thing is unfortunately a show stopper. That post of the swimmer and the shark comes up again.
What I don't get is they quick to take away any unused data but are willing for you to go over you alloted data. You paid for what they advertised but won't allow you to use it the way you want to.
and you point is what exactly? if you've been part of those previous discussions then good but don't think we should not discuss it here because you say so.
We have put measures in place to help you not exceed your data bundle , but there needs to be some responsibilty from the user to also effectivley manage their bundle.
Cell C's prepaid offer also sends you an SMS when you have less than 250MB of data left.
On the post-paid variant, you get the same sms, plus when you've completely depleted your bundle and start OOB usage, you get an SMS every morning informing you of your current 'outstanding' balance... so even though you're not always in control, you're at least always in the know regarding your bill...
prepaid clients wont have to worry about limit locks , as they on a different billing platform / structure
oh, and your own software engineers can't take code from the one system and apply it to the other system right?
The 2 are completely different , i'm sure if it was that easy it would have been done already , costs aside
R400Million for not-yellow paint and peanuts for an ethical billing system.
Pffft.
its still a matter of preference , not everyone wants to be on prepaid
its still a matter of preference , not everyone wants to be on prepaid
Cell C's prepaid offer also sends you an SMS when you have less than 250MB of data left.
On the post-paid variant, you get the same sms, plus when you've completely depleted your bundle and start OOB usage, you get an SMS every morning informing you of your current 'outstanding' balance... so even though you're not always in control, you're at least always in the know regarding your bill...
It's not about pre-paid vs. contract.
It's about real-time billing and hard capping (or the stunning lack thereof on your post paid systems).
As i recall Morkhans , we have been down this road before already.I'll ask Jannie to give his feedback on that
We have, but you seem to be missing this very point which the forumites are trying to bring to your attention. Top-up (which offers a hard cap) was the kicker for many. You have lost many potential customers due to this omission.
I'm not missing the point , i do understand. I also understand our infrastructre and why we cannot implement it currently on postpaid.
We have, but you seem to be missing this very point which the forumites are trying to bring to your attention. Top-up (which offers a hard cap) was the kicker for many. You have lost many potential customers due to this omission.
Here is a novel solution to get around the deficiencies in your system: Create a 3GB deal on Top-up for R149/m x 12months and you can keep the night-owl.