8ta 10gig myth

@8ta

I have a telkom wcdma E960 router, do I need to reflash it or anything to use my 8ta data sim in it?
 
dlevine said:
Can i get a micro sim and a normal sim on this contract. Obviously only using 1 at a time. Micro in ipad, Normal in 3g wireless routwr?. So, 1 contract, 2 sims?.
Click to expand...
With the Internet 5 Promo you only get one SIM with the contract.

Micro SIMs are coming soon.
 
vincemus said:
@8ta rep. Before I spend a good chunk of time standing in queue again and then being given bad service by apathetic store staff at the Telkom Direct Greenstone, could you please clarify for me whether I can in fact use my vodafone Huawei E620 modem by having it re-flashed(8ta firmware installed) and if yes, then which store can I go to because TDirect Greenstone had no idea what I was talking about when I asked.

Thank you.

PS if it helps anyone, for info on this promo go to: http://www.8ta.com/plans/postpaid-data/i5promo/
Click to expand...
I have just confirmed with the manufacturer that the Huawei E620 is about five years old and that it might be networked locked.

Please try it with an 8ta prepaid SIM to see if it works.

Alternatively you can purchase one of our new devices (ranging from R 349 to R 699).
 
nevadayz said:
@8ta

Any word in penalties for cancellation if contract?

Sent from my Desire HD using MyBroadband Android App
Click to expand...
Internet 5 Promo
We will not claw back on any service elements as part of a termination, but only physical hardware which was supplied plus the relevant administration fee. Therefore, any service provided over a fixed term which was supplied without a handset/data device will only carry the R800 administration fee as the termination fee. No further claw back will be done.
 
@8ta

Ah what a legend, the manager at the telkom store I went was very adamant wrt to paying back the remaining months of the contract, and when I asked her about the CPA she said that it doesn't matter because their terms and conditions overrule that... I was like-> WTF??
Didn't wanna argue so I quietly accepted it till I was more sure.

Thanks a lot :D
 
Sorry 8ta Rep, might wanna call Irene Village Mall, the woman there again told me that she could not help me with that data promotion....

She doesn't seem to know what to do, nothing works according to her...

She also told me they are not trained to provide the contract :/ her words...
 
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I'm now uncertain if I'm doing something wrong.

I'm asking the store people for a "10gig 3g promotion contract", this is correct right?

The following stores cant help me with the contract:

Irene Village Mall
Midrand Boulders Shopping Centre
Centurion Mall
Menlyn Mall

I've given up trying to get it though :( went for another 5gig data bundle from cellc.
Now I have internet again.
 
Nether said:
I'm now uncertain if I'm doing something wrong.

I'm asking the store people for a "10gig 3g promotion contract", this is correct right?

The following stores cant help me with the contract:

Irene Village Mall
Midrand Boulders Shopping Centre
Centurion Mall
Menlyn Mall

I've given up trying to get it though :( went for another 5gig data bundle from cellc.
Now I have internet again.
Click to expand...

Officially it's the i5 promo...but mentioning 10GB should really do the trick..
 
8ta said:
I have just confirmed with the manufacturer that the Huawei E620 is about five years old and that it might be networked locked.

Please try it with an 8ta prepaid SIM to see if it works.

Alternatively you can purchase one of our new devices (ranging from R 349 to R 699).
Click to expand...

Thank you for checking.
After some research I believe that I can take the card to vodacon to be unlocked, possibly for a small fee.
 
8ta said:
Internet 5 Promo
We will not claw back on any service elements as part of a termination, but only physical hardware which was supplied plus the relevant administration fee. Therefore, any service provided over a fixed term which was supplied without a handset/data device will only carry the R800 administration fee as the termination fee. No further claw back will be done.
Click to expand...
R800 is too much
R250 is fair
 
@8ta

how long does the signing up process usually take ? had my wife sign up on saturday at nashua in cresta but the consultant said it will take a week to get feedback on whether its approved or not ... why is it so long ? surely you can tell in a matter of minutes.

would love to get this before the special ends but the long waiting period is gonna drive me insane
 
Nether said:
Sorry 8ta Rep, might wanna call Irene Village Mall, the woman there again told me that she could not help me with that data promotion....

She doesn't seem to know what to do, nothing works according to her...

She also told me they are not trained to provide the contract :/ her words...
Click to expand...
Thank you for highlighting this. We will investigate.
 
BBSA said:
Agree, R800 is 4 months fees. One month would be acceptable.
Click to expand...

its the only thing holding me back
if i take this and after a month i find its not performing as expected with regards to speed, signal etc
i would be penalised for 4 months fees
i really want this, but the 2 yr contract (which i can live with if it all works as it supposed to) and the high cancelation fee will keep me away
 
wiinuts said:
@8ta

how long does the signing up process usually take ? had my wife sign up on saturday at nashua in cresta but the consultant said it will take a week to get feedback on whether its approved or not ... why is it so long ? surely you can tell in a matter of minutes.

would love to get this before the special ends but the long waiting period is gonna drive me insane
Click to expand...
Please forward us your contact details to [email protected], so that we can investigate.
 
I don't think Cell C or any of the other operators will have anything to worry about with this kind of service from 8ta.
 
Agreed,

I went to Cresta on Saturday around 2pm to sign up. I went, signed up. Was told +- 1 1/2hrs for activation. Today I still have nothing.

After phoning 081 125 to get some help I was just hung up on. I phoned again and was told they cant help with anything. So I then phoned 081 180 and get told, oh, nothings on the system. Yet I have the sim card in the 8ta modem hoping for something to work. It looks like the incompetent fool at Cresta hasn't done her job as she promised and nothings working. Now apparently I have to go back and queue again to try get something done. Typical incompetence by Telkom. It seems they are unable to employee people who know what customer service is and how to do their jobs.
 
I personally have not experienced any joy with Telkom. In fact, I'm a bit pi$$ed at them...

I recently moved into a newly built complex with 30 units, and was dying to get my uncapped adsl going only to be told that unless the entire complex is prepared to install telephone lines, they won't do it. Imagine that. Now I am forced to approach alternate means of connectivity...

Currently on vodacom's 2GB+2GB @ R149, and although the data only lasts about 7.5 seconds on my watch, the service has been nothing short of spectacular..!
 
@ 8ta

Can you confirm that the 10GB pm is not valid for the entire 24 month contract? Once this Hulk promo expires does it revert to the 5GB from i5?

Just want to make sure i get 10GB for 24months :)

Thanks
 
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