8ta 2+1 gig bundle - 2 months window?

[Viper25]

I just purchased the bundle and when I do a balance check using *188# i get the following :

Name:
Number: 2781188
Content:
You have 2049 MB available. 2049 MB will expire on 01/05/2012.
Time: 18/04/2012 10:57:53

Surely it should expire on the 1st of June?

 

[Telkom]

I just purchased the bundle and when I do a balance check using *188# i get the following :

Name:
Number: 2781188
Content:
You have 2049 MB available. 2049 MB will expire on 01/05/2012.
Time: 18/04/2012 10:57:53

Surely it should expire on the 1st of June?

Hi Viper25!

Please can you go to onnet.8ta.com from a device using the actual SIM you are querying and advise what the feedback is there and if it is the same? We will be checking the USSD response and get back to you.

Regards,
Social Media Team

 

[akescpt]

8ta was kind enough to give me two months to use my last data bundle...much appreciated..

 

[Viper25]

Hi Viper25!

Please can you go to onnet.8ta.com from a device using the actual SIM you are querying and advise what the feedback is there and if it is the same? We will be checking the USSD response and get back to you.

Regards,
Social Media Team

Ok, if i go to onnet.8ta.com i get this :

Bundle Expiry Date Available
Once-off Data Thu May 31 2012 2047 MB
Once-off Night Data Thu May 31 2012 1024 MB
Once-off Data Mon Apr 30 2012 0 MB
Once-off Night Data Mon Apr 30 2012 834 MB

So i think the USSD function is just returning the wrong info?

 

[Telkom]

Hi there

We have just created a new SIM card and added the 2+1GB promo and we get the following:

You have 2048 MB avalaible.
2048 MB will expire on 01/06/2012.
Date: 18/04/2012 Time: 11:53

Please advise if you are still getting the same result via USSD.

Regards,
Social Media Team

Ok, if i go to onnet.8ta.com i get this :

Bundle Expiry Date Available
Once-off Data Thu May 31 2012 2047 MB
Once-off Night Data Thu May 31 2012 1024 MB
Once-off Data Mon Apr 30 2012 0 MB
Once-off Night Data Mon Apr 30 2012 834 MB

So i think the USSD function is just returning the wrong info?

 

[Viper25]

ok, it works now :

Name:
Number: 2781188
Content:
You have 2039 MB available. 2039 MB will expire on 01/06/2012.
Time: 18/04/2012 12:24:52

Thanks for the help

 

[Telkom]

No problem Viper25!

We would love some feedback on your browsing experience as well. Use the sticky to post results.

Regards,
Social Media Team

ok, it works now :

Name:
Number: 2781188
Content:
You have 2039 MB available. 2039 MB will expire on 01/06/2012.
Time: 18/04/2012 12:24:52

Thanks for the help