8ta data missing

[mike777]

I've noticed some strange data loss with 8ta last night.

I reset my data statistics and checked my available data when I began my download last night.
6079 MB expiring on 01/02/2014.

This morning I check my available data, 1445 MB

My data counters:
180 MB uploaded
3.8 GB downloaded, about 3891.2 MB

So that's 4071.2 MB total transfer.

6079 - 4071.2 = 2007,8 not 1445

Close on 600 MB missing...

That download was the only thing that had access to the internet. All upload and download data is accounted for.
I've been in IT for 15 years, I can guarantee you there was no other data transfer without being logged.

Strange? I've noticed other people having the same problem.
What is Telkom doing with it's customers data?

 

[chrisc]

A ghost in the machine

Or, poor software in use at Telkom

 

[sajunky]

What program do you use to monitor statistics? Does it use OS data (IP counters) or statistics maintaned by device itself (modem/router)?

 

[kingrob]

I've noticed some strange data loss with 8ta last night.

I reset my data statistics and checked my available data when I began my download last night.
6079 MB expiring on 01/02/2014.

This morning I check my available data, 1445 MB

My data counters:
180 MB uploaded
3.8 GB downloaded, about 3891.2 MB

So that's 4071.2 MB total transfer.

6079 - 4071.2 = 2007,8 not 1445

Close on 600 MB missing...

That download was the only thing that had access to the internet. All upload and download data is accounted for.
I've been in IT for 15 years, I can guarantee you there was no other data transfer without being logged.

Strange? I've noticed other people having the same problem.
What is Telkom doing with it's customers data?

Is your mobile phone connected to your wifi router as well?

That looks like an Android update.

 

[Telkom]

Hi mike777

Kindly send us a PM with your affected number and contact number so that we can check and assist.

Regards
Telkom Mobile

I've noticed some strange data loss with 8ta last night.

I reset my data statistics and checked my available data when I began my download last night.
6079 MB expiring on 01/02/2014.

This morning I check my available data, 1445 MB

My data counters:
180 MB uploaded
3.8 GB downloaded, about 3891.2 MB

So that's 4071.2 MB total transfer.

6079 - 4071.2 = 2007,8 not 1445

Close on 600 MB missing...

That download was the only thing that had access to the internet. All upload and download data is accounted for.
I've been in IT for 15 years, I can guarantee you there was no other data transfer without being logged.

Strange? I've noticed other people having the same problem.
What is Telkom doing with it's customers data?

 

[Lord Farquart]

I lost close to 8gig of my Promo5 at the beginning of December. But wait, that is not all. I will post a thread about my 8ta woes.