8ta problems lately?

Yea, I was maxing my modem out about 2 weeks ago. Going at 7mbs, did a speed test today and only got 0.2

I also tested the prepaid option first before committing to a contract but now after having it for about a month it seems to be going down hill. I hope that they can sort this out :(
 
awww

I got the 10gb deal a couple months ago and the speed was amazing. i even told other people to get it despite the little telkom warning bells going off in my head. Now that their special is over the latency has quadrupled. WoW is unplayable. Torrents suck.
Now i know how people feel when they deposit money into 'that' Nigerian bank account and find out that, in fact, they havent inherited millions of dollars :sick:
 
Forgot to mention in reply to someones earlier post that it often dc's at night. Even back when the speeds were great...
 
Glax said:
I got the 10gb deal a couple months ago and the speed was amazing. i even told other people to get it despite the little telkom warning bells going off in my head. Now that their special is over the latency has quadrupled. WoW is unplayable. Torrents suck.
Now i know how people feel when they deposit money into 'that' Nigerian bank account and find out that, in fact, they havent inherited millions of dollars :sick:
Click to expand...

Exactly, as I said in another post, latency is going to hit 5 seconds by december!: http://mybroadband.co.za/vb/showthread.php/263479-3G-HSDPA-Speedtest-Results?p=7260007#post7260007
 
1604817683.png


Local....just now.
 
Tried playing Bad Company 2 Online and had my a$$ handed to me... Why..?

1605074253.png


Yes. Because latency is awesome.

WHAT THE HELL HAPPENED 8ta? For the first week I enjoyed breakneck speeds, and now I cannot see the point in having this package?!

8ta rep, if you please. And this is not an isolated case so I don't want an isolated answer. I want real answers! All in favour, say Aye!
 
Okay latency back to normal, just like yesterday....So we can expect it to bum out to 1000ms ping again by lets say 5-6pm tonight? Seems to be the pattern. Now I would really like to get an official statement from 8ta as to why this has been happening consistently over the last 3 or 4 days. You dont go from 50ms to 1000ms local just like that. Network overload? Do they flip a switch at 6pm everyday to throttle the crap out of everyone? 8ta rep, find out from your techs, tell us what the situation is and maybe people will be a bit more forgiving. At the moment: Facebook, Hello Peter and this forum is buzzing with negative vibes over you guys. You better act in everyone's incl your own interests fast or this ship is going down.
 
I have this problem when it is raining.. My connection drops to edge speeds...

Sent from my GT-I9000 using Tapatalk
 
Its not so much the speeds that bother me than it is the latency. Online gaming does not require a crapload of data, but it does require the little required data to be transferred quickly and efficiently which is not currently the case...
 
This is officially annoying as hell. Was ok again today and now back up to 900ms latency. I can't use this for gaming anymore. Think I must just cancel this contract and use some one more stable until I can get a landline installed next year.

The worst part about it, is that it's as if they waited for everyone to jump on the contract wagon. I never wanted a contract in the first place but this was the best value for money and I need internet for work as well. So i purposely tested a prepaid sim for a month before considering getting this, now i just feel like I have been completely screwed.
 
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About 2 weeks I purchased the 2gig+1gig promo and its been pathetic. The connection drops constantly and then gets stuck on edge. Sometimes theres no signal at all. I dont know if its the horrible weather we are having here in Chatsworth, Durban causing this but at this rate I may not use up the data before it expires on the 31 Dec2011. Fortunately I didnt sign up for the 10gig promo.
 
I am having the problem again. It has happened three times now in the last month. I get to work and I have NO internet connection. I write them an email, two hours later it comes back up again. No reply/acknowledgement to my email. I moved to 8ta middle of October because they have a better connection, but my bundle expires in a few days, so I may just as well go back to Cell C (the second best when I tested in October)

I have sent an email to [email protected] again and PMed the 8ta rep. Waiting on a concrete answer.
 
It has been three days now. I have sent an email to [email protected], I have PMed the 8ta rep. Still no response and no connection.

My current bundle expires today. If it is not working by end of business of today, I will get myself a bundle from a different cell provider tomorrow.
 
Ok finally got a case number and two calls in one day. The techie also went out of his way to get to me to resolve this today, however when he got to me the problem was gone, so it could not be traced...

Only problem is, why did it take three emails and three days waiting after the third email, to get some resolution on the matter. I sense that the customer care guys may be a bit overloaded. Maybe appoint a few more at the helpdesk and you will be able to handle more customers...
 
Juss like Im glad Im not the only one
In the very beggining when this 10 gig promo 1st came out, I reached 120kbs download on a single file from rapidshare or any other file hosting site. Now 2-3 months later I only reach a max of 30-40kbs on a single file download. Same pc, same area, same location same everything. And to add to this, I am now getting quite a lot of modem dropouts where I have to reconnect. Thus making the download a failure.
 
Ive just moved recently and now can't even get a signal, every now and then i get a small trace i connect and then it loads half a webpage (i felt like murdering my p.c, yes she is alive).

Thankfully my adsl was installed on Friday.

but should be able to use it from next year when i go to pretoria so not a total waste.

hmmm wondering if any one wants to make use of it until February. it is 10gb plus 10gb night cap on 3g and i hate to see it go to waste like last month any one around the area(with signal) want it? (weltevredenpark and surrounding areas)
 
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