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Sigh....Welcome to Africa I guess
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ADSL Protea Village, Brackenfell
- Thread starter SlowHands
- Start date
Sigh....Welcome to Africa I guess
last time it was off was in July, and I was offline for 4 weeks...hope this time it doesn't take that long.
Couple of things...I've heard they "can/supposed to" put some sort of alarm on the line itself at the location where the lines are accessible...have they done this for our area?...if not...then replace ASAP...julle eie bleddie skuld.
Spent some time on the phone yesterday with 10120...with (as usual) no luck...telling me I should phone back on Monday...so AGAIN this whole weekend I'm gonna have no service while they take their sweet time.
Why are we putting up with this?
stupid turd on the phone told me I should look for alternatives as in a 3g dongle....rrriiiiggggghhhhhttttt...how are these people even in a job?!?
Couple of things...I've heard they "can/supposed to" put some sort of alarm on the line itself at the location where the lines are accessible...have they done this for our area?...if not...then replace ASAP...julle eie bleddie skuld.
Spent some time on the phone yesterday with 10120...with (as usual) no luck...telling me I should phone back on Monday...so AGAIN this whole weekend I'm gonna have no service while they take their sweet time.
Why are we putting up with this?
stupid turd on the phone told me I should look for alternatives as in a 3g dongle....rrriiiiggggghhhhhttttt...how are these people even in a job?!?
I put them on HelloPeter, and would you know it, i received a phone call and yet ANOTHER reference, Bringing my Total Reference numbers to a Grand Total of 9. I was also told to look for alternative Connections. Have done that, but now being on a Capped Line also does not work.. I've already depleted the Afrihost 10gig+10gig data bundle and i only received it on Tuesday........... Back to square one
Been e-mailing my contact at Telkom and I was told the ops manager for our area is looking into the situation as it is cable theft again, but no guarantees on turnaround time to resolve this matter. I just hope they replace the cable with an alarm on the cable and not start suggesting alternative solutions again like "crap" W-CDMA (sucks) or LTE (too expensive)...
well...the last time I spoke to the cable planning department (not sure if that's what they're called but anyway) and they decided to replace the stolen cable...it was done in literally 2 days after they informed me the cable was going to be replaced...so they CAN if they WANT to...just must just DO it...
One of Telkom's Agents called me now. Apparently about 80m of cable has been stolen - Everything has been stolen, from the 50Br Cable straight through to the 300Br cable. He said that the damage is quite extensive and will take some time to fix. There is no ETA as to when this will happen, if in fact its going to happen at all.
I agree with you Riaandb. Last time (July/August) this happened I was literally on the phone 5 times a day for 4 weeks. When the cable was replaced I though nice, hope I don't have to go through this again...damn...2 months later same thing...
Strange thing is that for the previous 5 years I haven't experienced anything like this in our area.
When they agreed to replace the cables in August, I suggested a couple of times that they should put an alarm on the cable (this is done in some places but not everywhere). I wonder if they actually DID put the alarm on the cable...but regardless, protecting the cables is NOT OUR PROBLEM, it's theirs...I mean, we are the customers, why should we worry about the logistics of the company we're buying a service from?
sigh...really hope this is sorted out soon
Strange thing is that for the previous 5 years I haven't experienced anything like this in our area.
When they agreed to replace the cables in August, I suggested a couple of times that they should put an alarm on the cable (this is done in some places but not everywhere). I wonder if they actually DID put the alarm on the cable...but regardless, protecting the cables is NOT OUR PROBLEM, it's theirs...I mean, we are the customers, why should we worry about the logistics of the company we're buying a service from?
sigh...really hope this is sorted out soon
Ive heard that they can use cement to secure the lines underground. Its quite easy. How is it possible that no one see or heard anything? Where is the so called neighborhood watch? No internet abuse for me, I am now on Vodacom LTE and my speed tops 20mbs! But so expensive! No video watching for me.....so sad.
yeah I'm also on "backup" internet...stable/low latency is a big requirement for me as I game online, and then of course I need to be able to stream as well...so none of that currently
will start phoning again Monday...no use stressing about this over the weekend
will start phoning again Monday...no use stressing about this over the weekend