Hey
Hopefully there's a tech on this forum that can help me with this problem.
Modem/router: asus dsl n55
Isp: afrihost
Line is held by telkom
Since the first of November I have had a very slow internet speed. I am currently on 6mbps. Paying for up to 10 but distance from the exchange dictates slower. My line syncs perfectly see line stats below. It's connected to the ISP but it won't even register a download speed. I've tried using a different router and two different ISP accounts with the same problem. Line syncs etc but i can't browse or download. My last speed test on telkom saix said 0.1kbps download and 68.8kbps upload. I have tried telkomza. He's been really helpful on his side keeping me updated etc. but he logged a fault and telkom closed it with no change in my line. Ive even run a traceroute and he said the numbers seemed normal. Has anybody else experienced this. Line is synced, connected to ISP but the speed is extremely slow. I can't even open the telkom website on the guest account. I think my line is connected to the mount Edgecombe exchange. Telkomza said that there was a recent upgrade on the msan at the exchage. Prior to the beginning I had no problems with my line. Downloads and uploads were perfect. Now this happened. Not sure what to do. Can anyone help.
Line stats:
DSL Modulation ITU G.992.5(ADSL2PLUS)
Annex Mode ANNEX_A
SNR Down 9.6 dB
SNR Up 13.2 dB
Line Attenuation Down 49.3 dB
Line Attenuation Up 31.3 dB
Data Rate Down 6141 kbps
Data Rate Up 637 kbps
Hopefully there's a tech on this forum that can help me with this problem.
Modem/router: asus dsl n55
Isp: afrihost
Line is held by telkom
Since the first of November I have had a very slow internet speed. I am currently on 6mbps. Paying for up to 10 but distance from the exchange dictates slower. My line syncs perfectly see line stats below. It's connected to the ISP but it won't even register a download speed. I've tried using a different router and two different ISP accounts with the same problem. Line syncs etc but i can't browse or download. My last speed test on telkom saix said 0.1kbps download and 68.8kbps upload. I have tried telkomza. He's been really helpful on his side keeping me updated etc. but he logged a fault and telkom closed it with no change in my line. Ive even run a traceroute and he said the numbers seemed normal. Has anybody else experienced this. Line is synced, connected to ISP but the speed is extremely slow. I can't even open the telkom website on the guest account. I think my line is connected to the mount Edgecombe exchange. Telkomza said that there was a recent upgrade on the msan at the exchage. Prior to the beginning I had no problems with my line. Downloads and uploads were perfect. Now this happened. Not sure what to do. Can anyone help.
Line stats:
DSL Modulation ITU G.992.5(ADSL2PLUS)
Annex Mode ANNEX_A
SNR Down 9.6 dB
SNR Up 13.2 dB
Line Attenuation Down 49.3 dB
Line Attenuation Up 31.3 dB
Data Rate Down 6141 kbps
Data Rate Up 637 kbps