Afrihost Business Uncapped Feedback - 2

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hawky358 said:
Youtube is very slow cannot stream reasonably - 360p or below works, but everything higher buffers constantly (Speed seems to be hitting a ceiling at around 150KB/s). All other services are acceptable and running full speed including p2p.

Changing DNS does not help.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |  155 |    0 |    0 |    0 |    0 |    0 |
|                           41.181.178.42 -    0 |  155 |  155 |    0 |   33 |  219 |   15 |
|    ipc-recieve-jh-4a.za.mtnbusiness.net -    0 |  155 |  155 |    0 |   14 |  125 |    0 |
|    qux-jh-dca-2.za-b.za.mtnbusiness.net -    0 |  154 |  154 |    0 |   14 |   94 |   16 |
|   jh-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  154 |  154 |    0 |   15 |   47 |   15 |
|                           41.181.180.10 -    0 |  154 |  154 |  187 |  189 |  219 |  187 |
|        ls-cr-2.uk--rb-cr-1.za.mtnns.net -    0 |  154 |  154 |  203 |  207 |  312 |  203 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |  154 |  154 |  187 |  190 |  219 |  203 |
|     google-peering-ls-pr-2.uk.mtnns.net -    0 |  154 |  154 |  187 |  190 |  219 |  187 |
|                           209.85.255.76 -    0 |  154 |  154 |  187 |  191 |  235 |  187 |
|                            216.239.51.7 -    0 |  154 |  154 |  187 |  190 |  235 |  203 |
|                          209.85.251.190 -    0 |  154 |  154 |  187 |  204 |  234 |  203 |
|                           72.14.235.141 -    0 |  154 |  154 |  203 |  220 |  250 |  219 |
|                   No response from host -  100 |  154 |    0 |    0 |    0 |    0 |    0 |
|                    de-in-f190.1e100.net -    0 |  154 |  154 |  203 |  219 |  235 |  219 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )
Click to expand...

The latency is very up and down here :(
Have you been able to test another account to see if the results are replicated there too?
 
AfriGuy said:
The latency is very up and down here :(
Have you been able to test another account to see if the results are replicated there too?
Click to expand...

Here's a test using a Telkom account. Afrihost is also routing all the way to Germany.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   16 |   16 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |    0 |   15 |   16 |   16 |
|           ipc-aggr-1.north.telkomsa.net -    0 |   59 |   59 |   16 |   16 |   16 |   16 |
|        jb1-pr-01-te8-3.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   32 |   16 |
|          jb1-google-gw.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   47 |   16 |
|                           72.14.239.129 -    0 |   59 |   59 |   15 |   15 |   16 |   16 |
|                jnb01s08-in-f0.1e100.net -    0 |   58 |   58 |   15 |   15 |   16 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )
 
hawky358 said:
Here's a test using a Telkom account. Afrihost is also routing all the way to Germany.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   16 |   16 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |    0 |   15 |   16 |   16 |
|           ipc-aggr-1.north.telkomsa.net -    0 |   59 |   59 |   16 |   16 |   16 |   16 |
|        jb1-pr-01-te8-3.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   32 |   16 |
|          jb1-google-gw.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   47 |   16 |
|                           72.14.239.129 -    0 |   59 |   59 |   15 |   15 |   16 |   16 |
|                jnb01s08-in-f0.1e100.net -    0 |   58 |   58 |   15 |   15 |   16 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )
Click to expand...

Yeah much better results heres.
Which host did you run the MTR to?
 
Hmmm, I have the exact same issue as hawky358....I bet it's isolated to individual accounts and not across the network as Afriguy is so adamant about that....Wonder how many more are having this issue and not bringing it up....

Oh and by the way Afriguy is there any feedback on the fault I logged this morning?
 
JesseG said:
Hmmm, I have the exact same issue as hawky358....I bet it's isolated to individual accounts and not across the network as Afriguy is so adamant about that....Wonder how many more are having this issue and not bringing it up....

Oh and by the way Afriguy is there any feedback on the fault I logged this morning?
Click to expand...

Our team will follow up on the ticket as soon as they can.
 
Tracing route to 31.204.159.162
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms -
2 <1 ms <1 ms <1 ms -
3 4 ms 30 ms 4 ms 105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
4 * * * Request timed out.
5 * 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 *
Click to expand...

*really* now, shrugs... Yet another day at AH... Please fix your goddamn network, this is getting pathetic now.
 
savage said:
*really* now, shrugs... Yet another day at AH... Please fix your goddamn network, this is getting pathetic now.
Click to expand...

That definitely doesn't look good, could you please send me your ADSL line number so that I can look into this for you.
 
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