Afrihost Business Uncapped Feedback - 2

AfriGuy · Dec 5, 2014

Youtube is very slow cannot stream reasonably - 360p or below works, but everything higher buffers constantly (Speed seems to be hitting a ceiling at around 150KB/s). All other services are acceptable and running full speed including p2p.

Changing DNS does not help.

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |  155 |    0 |    0 |    0 |    0 |    0 |
|                           41.181.178.42 -    0 |  155 |  155 |    0 |   33 |  219 |   15 |
|    ipc-recieve-jh-4a.za.mtnbusiness.net -    0 |  155 |  155 |    0 |   14 |  125 |    0 |
|    qux-jh-dca-2.za-b.za.mtnbusiness.net -    0 |  154 |  154 |    0 |   14 |   94 |   16 |
|   jh-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  154 |  154 |    0 |   15 |   47 |   15 |
|                           41.181.180.10 -    0 |  154 |  154 |  187 |  189 |  219 |  187 |
|        ls-cr-2.uk--rb-cr-1.za.mtnns.net -    0 |  154 |  154 |  203 |  207 |  312 |  203 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |  154 |  154 |  187 |  190 |  219 |  203 |
|     google-peering-ls-pr-2.uk.mtnns.net -    0 |  154 |  154 |  187 |  190 |  219 |  187 |
|                           209.85.255.76 -    0 |  154 |  154 |  187 |  191 |  235 |  187 |
|                            216.239.51.7 -    0 |  154 |  154 |  187 |  190 |  235 |  203 |
|                          209.85.251.190 -    0 |  154 |  154 |  187 |  204 |  234 |  203 |
|                           72.14.235.141 -    0 |  154 |  154 |  203 |  220 |  250 |  219 |
|                   No response from host -  100 |  154 |    0 |    0 |    0 |    0 |    0 |
|                    de-in-f190.1e100.net -    0 |  154 |  154 |  203 |  219 |  235 |  219 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )

The latency is very up and down here

Have you been able to test another account to see if the results are replicated there too?

hawky358 · Dec 5, 2014

AfriGuy said:
The latency is very up and down here
Have you been able to test another account to see if the results are replicated there too?

Here's a test using a Telkom account. Afrihost is also routing all the way to Germany.

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   16 |   16 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |    0 |   15 |   16 |   16 |
|           ipc-aggr-1.north.telkomsa.net -    0 |   59 |   59 |   16 |   16 |   16 |   16 |
|        jb1-pr-01-te8-3.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   32 |   16 |
|          jb1-google-gw.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   47 |   16 |
|                           72.14.239.129 -    0 |   59 |   59 |   15 |   15 |   16 |   16 |
|                jnb01s08-in-f0.1e100.net -    0 |   58 |   58 |   15 |   15 |   16 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )

AfriGuy · Dec 5, 2014

hawky358 said:

Here's a test using a Telkom account. Afrihost is also routing all the way to Germany.

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   16 |   16 |
|         ipc-1-up.north.dsl.telkomsa.net -    0 |   59 |   59 |    0 |   15 |   16 |   16 |
|           ipc-aggr-1.north.telkomsa.net -    0 |   59 |   59 |   16 |   16 |   16 |   16 |
|        jb1-pr-01-te8-3.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   32 |   16 |
|          jb1-google-gw.net.telkomsa.net -    0 |   59 |   59 |   15 |   16 |   47 |   16 |
|                           72.14.239.129 -    0 |   59 |   59 |   15 |   15 |   16 |   16 |
|                jnb01s08-in-f0.1e100.net -    0 |   58 |   58 |   15 |   15 |   16 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )

Yeah much better results heres.
Which host did you run the MTR to?

hawky358 · Dec 5, 2014

AfriGuy said:
Yeah much better results heres.
Which host did you run the MTR to?

youtube.com

AfriGuy · Dec 5, 2014

hawky358 said:
youtube.com

Odd. I've seen tracreoutes routing internationally before - but usually content is cached locally.
What happens when you use Googles DNS?

hawky358 · Dec 5, 2014

hawky358 said:
Changing DNS does not help.

^

JesseG · Dec 5, 2014

Hmmm, I have the exact same issue as hawky358....I bet it's isolated to individual accounts and not across the network as Afriguy is so adamant about that....Wonder how many more are having this issue and not bringing it up....

Oh and by the way Afriguy is there any feedback on the fault I logged this morning?

AfriGuy · Dec 5, 2014

JesseG said:
Hmmm, I have the exact same issue as hawky358....I bet it's isolated to individual accounts and not across the network as Afriguy is so adamant about that....Wonder how many more are having this issue and not bringing it up....

Oh and by the way Afriguy is there any feedback on the fault I logged this morning?

Our team will follow up on the ticket as soon as they can.

AfriGuy · Dec 5, 2014

hawky358 said:
^

Hhhmm, OK.
Could you drop me a PM with your DSL username please?

Rickster · Dec 5, 2014

umad?

AfriGuy · Dec 5, 2014

Rickster said:
View attachment 173343

umad?

o.0
U trollin' bro?

Those are some crazy speeds!

TEXTILE GUY · Dec 5, 2014

Rickster said:
View attachment 173343

umad?

Speed picked up for me

...... the Eskom happened

Rickster · Dec 5, 2014

TEXTILE GUY said:
Speed picked up for me ...... the Eskom happened

I thought you were going to ditch AH, did you see the light?

TEXTILE GUY · Dec 5, 2014

Rickster said:
I thought you were going to ditch AH, did you see the light?

Nope .... no plans to ditch these guys just yet.

Would love to DISH Eskom though.

AfriGuy · Dec 5, 2014

TEXTILE GUY said:
Nope .... no plans to ditch these guys just yet.

Would love to DISH Eskom though.

Can't we crowd fund another energy provider?

CataclysmZA · Dec 5, 2014

AfriGuy said:
Can't we crowd fund another energy provider?

Buying up solar panels, inverters and batteries in bulk would be a good idea.

AfriMan · Dec 5, 2014

CataclysmZA said:
Buying up solar panels, inverters and batteries in bulk would be a good idea.

LOL, I don't think I can run my Playstation on batteries. But I guess I have all the time in the world to try this weekend

savage · Dec 5, 2014

Tracing route to 31.204.159.162
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms -
2 <1 ms <1 ms <1 ms -
3 4 ms 30 ms 4 ms 105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
4 * * * Request timed out.
5 * 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 *

*really* now, shrugs... Yet another day at AH... Please fix your goddamn network, this is getting pathetic now.

AfriGenie · Dec 5, 2014

savage said:
*really* now, shrugs... Yet another day at AH... Please fix your goddamn network, this is getting pathetic now.

That definitely doesn't look good, could you please send me your ADSL line number so that I can look into this for you.

savage · Dec 5, 2014

AfriGenie said:
That definitely doesn't look good, could you please send me your ADSL line number so that I can look into this for you. -E

So that you can unilaterally decide to close my account? No thnx.

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