Afrihost Business Uncapped Feedback - 2

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electrofreeze said:
we are also going down the crapper again looks like they can't handle the traffic as it gets more and more
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DonaldMickey said:
IPC......
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Hey guys. Please take a look at my post below, I can't stress this enough.
There are no IPC or capacity issue. Any queries need to be investigated on a case by case basis, please PM me with your DSL username and what issues you're seeing.

AfriGuy said:
I really need to stress that no shaping/ throttling takes place on our Business account. If it was on the same profile as Uncapped accounts - streaming wouldn't be shaped either :)
Could you PM me your info please? I'd like to run through a few troubleshooting options.
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Today Warthunder is unplayable with afrihost,ping is 220 to 240 packet loss is between 50 and 90 percent.

On web africa 0 packet loss and ping 208 to 214.

last few months can only use afrihost for downloads.
 
Rickster said:
Yip, my torrents are dead too, so what did he do so i dont have to go through the whole process?
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''Tweaked'' some things, canned the account, gave me a new password, made me wait an hour or so, and when I re-entered the new passord - bobs my uncle.

He said it had something to do with the account being optimised for business (it just up and did this on its own).

Oh, and expect a 60 minute telephone call at least.

At least its working now.
 
Hydnon said:
Today Warthunder is unplayable with afrihost,ping is 220 to 240 packet loss is between 50 and 90 percent.

On web africa 0 packet loss and ping 208 to 214.

last few months can only use afrihost for downloads.
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Sorry to hear :( The packet loss definitely shouldn't be happening!
Is it only for the one game, or across the board?
 
TEXTILE GUY said:
''Tweaked'' some things, canned the account, gave me a new password, made me wait an hour or so, and when I re-entered the new passord - bobs my uncle.

He said it had something to do with the account being optimised for business (it just up and did this on its own).

Oh, and expect a 60 minute telephone call at least.

At least its working now.
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Well its much better now, I have no idea what happened.
 
I dont understand Afrihost support
My Ticket RKC-447-73889 is open sins Friday evening
The tracerout from 8:45 this morning shows latency all over the place but support say everthing is fine no problem
including 25 % Packet loss
afrihost trace.jpg
Local Trace is up to 104 ms
This is not ok
 
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kohlhtor said:
I dont understand Afrihost support
My Ticket RKC-447-73889 is open sins Friday evening
The tracerout from 8:45 this morning shows latency all over the place but support say everthing is fine no problem
including 25 % Packet loss
View attachment 200110
Local Trace is up to 104 ms
This is not ok
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Sorry about this :( I'll have the ticket followed up on for you ASAP!
 
All together now - There's no IPC constraint!


Weird how much this looks like IPC constraint though. I mean, every time we've seen problems like this before, an IPC upgrade has been the solution?
 
AfriGuy said:
I really need to stress that no shaping/ throttling takes place on our Business account. If it was on the same profile as Uncapped accounts - streaming wouldn't be shaped either :)
Could you PM me your info please? I'd like to run through a few troubleshooting options.
Click to expand...

I'll check it out when I'm there tonight. Thanks.
 
I have a strange problem - I am unable to access youtube and gmail via chrome but internet explorer is fine. What could be the issue?
 
maximum said:
I have a strange problem - I am unable to access youtube and gmail via chrome but internet explorer is fine. What could be the issue?
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It could be caching or a security issue on Chrome itself. Have you tried clearing the browser history?
 
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